Front Desk Concierge pt

Front Desk Concierge

As a Front Desk Concierge at Salty Dawg Pet Salon + Bakery, you will be the first point of contact for our clients, both in person and over the phone. Your role is crucial in creating a welcoming and efficient environment, ensuring that clients' appointments are scheduled appropriately, and providing excellent customer service.

Responsibilities:

• Greet clients and their pets warmly as they arrive at the salon.
• Assist clients with check-in and check-out procedures, ensuring accurate record-keeping.
• Answer phone calls and respond to emails in a professional and friendly manner.
• Schedule grooming appointments, taking into account groomer availability and client preferences.
• Provide clients with information about our grooming services, pricing, and any special offers.
• Maintain cleanliness and organization at the front desk area.
• Handle client inquiries, concerns, or complaints with patience and empathy.
• Collaborate with the grooming team to ensure smooth workflow and timely service.
• Update and maintain client records, ensuring accuracy and confidentiality.
• Assist in managing grooming schedules to optimize efficiency and minimize wait times.
• Promote and upsell salon services, retail products, and add-on options to clients when appropriate.

If you are a proactive individual with excellent communication skills and a passion for delivering top-notch customer service, we encourage you to apply. Join us in providing outstanding support to our valued customers and contribute to our team's success.

Job Types: Full-time, Part-time Pay: $10.00 - $15.00 per hour Expected hours: No more than 30 per week Benefits: Flexible schedule On-the-job training Compensation: $15.00 - $17.00 per hour

Full or Part-time Hair Stylist

We are one of the largest Great Clips franchisees in the country. Something that makes us a little different is that we strive to have the highest effective wage in the market (base wage + productivity + product commissions + tips). Last week the average effective wage of our staff was $31.26/hr.* Some make a little less, some make substantially more. It all just depends on how proficient you are, but no one in my company earns less than $20/hr. in total. *Select salons

$300 signing bonus. Ongoing training... both virtual training and hands-on training.

Responsibilities:

• Consulting with clients on stylistic options for their hair.
• Listening to clients' needs to determine their preferences.
• Describe different hair care products and their benefits.
• Shampooing, cutting, and styling hair.

Requirements:

• Must have a valid barber or cosmetology license.
• Proficiency with hot irons, curlers, and blow-dryers is helpful.
• Excellent interpersonal skills.
• Creative mindset and a good eye for design.

Base pay- Health Benefits- Flex Scheduling- Employee Match 401K