Customer Service Representative
$18 - $25 per hourQuiah Group
Seeking a Customer Service Representative to provide front-line support to customers, internal teams, and external agencies. The role focuses on timely call handling, case resolution, and providing accurate accessibility and service information related to MetroAccess. Key Responsibilities Answer and return customer, internal, and external agency calls by the next business day Provide first-line response to eligibility customer complaints Review, investigate, and close cases in COM within five (5) business days Support customers with accessibility information related to MetroAccess services, policies, and procedures Requirements High School Diploma or GED One (1) year of customer service experience Rate USD 18–25 per hour Note: This job description provides a comprehensive overview of the position. Responsibilities and qualifications may be subject to change based on client needs. #J-18808-Ljbffr
Vacancy posted 2 days ago
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