Jr. Automation Technician

ASRS Fault Recovery Technician

Compensation Details: $20.00-$25.00 per hour

Why Should You Join Our Team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including:

• Weekly Pay
• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire.
• Comprehensive health coverage (medical, dental, vision and disability up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
• Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us!
• Tuition Reimbursement Program
• Employee Recognition Program
• Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
• Employee Assistance Program (EAP) access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Adoption cost reimbursement

Job Description:

Position Summary

The ASRS Fault Recovery Technician is an entry level role responsible for supporting the day-to-day operation of the Automated Storage and Retrieval System (ASRS) by responding to system faults, performing defined recovery actions, and maintaining safe and organized work areas. This role focuses on restoring system functionality within established procedures while adhering to all safety and compliance standards.

Essential Functions

To perform this role successfully, an individual must be able to perform each essential duty satisfactorily.

• Monitor ASRS system alerts and respond to faults in a timely manner
• Execute established fault recovery procedures to restore system operations
• Identify and escalate non-routine, recurring, or complex system issues to maintenance personnel
• Safely clear product jams and minor obstructions in accordance with safety guidelines
• Maintain cleanliness and organization of ASRS equipment and surrounding work areas
• Follow all safety protocols, including equipment guarding requirements and defined work boundaries
• Communicate system status, issues, and shift updates to operations, maintenance, and leadership teams
• Accurately document activities, observations, and system interactions in designated tracking systems

Minimum Qualifications

• High school diploma or equivalent (GED)
• Demonstrated ability to follow written procedures and adhere to established protocols
• Basic mechanical aptitude and ability to work around automated equipment
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed

Preferred Qualifications

• Prior experience in a warehouse, distribution, or manufacturing environment
• Exposure to automation systems, conveyors, or ASRS technology
• Basic computer proficiency, including the ability to enter and track work in system tools

Physical Demands and Work Environment

• Ability to stand and walk for extended periods in a fast-paced environment
• Ability to climb stairs, ladders, and/or elevated platforms as needed
• Ability to lift and/or move up to 50 pounds with or without reasonable accommodation
• Regular exposure to a warehouse environment, including moving mechanical parts and varying temperatures

Work Environment and Safety

• Must comply with all company safety policies and procedures
• Must work within the defined scope of the role and escalate tasks requiring advanced technical or safety intervention
• Use of personal protective equipment (PPE) may be required

Additional Information

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify, add, or remove duties as business needs change.