Lead Service Technician

Job Description

Job Description

Summary:
The Foreman will oversee, direct, and manage industrial electrical service projects from beginning to end. The Foreman will present in a professional manner, build long-term customer relationships, and lead field crews performing industrial electrical troubleshooting, maintenance, repairs, installations, shutdowns, startups, and commissioning while consistently delivering safe, high-quality solutions.

Duties and Responsibilities:
• Review project scope including work type, materials, schedules, manpower requirements, and project duration.
• Lead industrial electrical service crew while promoting a culture of safety, quality, and accountability.
• Interact with clients and maintain exceptional customer satisfaction through professional communication and technical expertise.
• Coordinate with Project Management, and Service leadership to ensure successful project execution and long-term customer relationships.
• Troubleshoot industrial electrical systems including 2-wire/3-wire motor control circuits, MCCs, VFDs, PLCs, HMIs, instrumentation, process controls, and Mechanical production equipment Issues
• Interpret electrical drawings, one-line diagrams, control schematics, and P&IDs.
• Coordinate preventive maintenance, planned shutdowns, emergency service calls, equipment startups, and commissioning activities.
• Identify project issues, document field conditions with photographs and written reports, and communicate change order opportunities.
• Mentor electricians and apprentices while ensuring compliance with OSHA, NFPA 70E, company safety policies, and customer requirements.
• Provide regular updates to the Project Managers regarding manpower, schedule, and project status.
• Participate in a rotating on-call schedule (typically one week per month) and respond to emergency service requests as required.
• Must be willing to work overtime, evenings, weekends, and holidays when required to support customer operations and emergency service needs.
• Perform other related duties as assigned.

Required Skills and Abilities:
• Minimum five (5) years of electrical field installation experience in commercial and/or industrial environments.
• Strong industrial electrical background with experience in 2-wire/3-wire motor control circuits, MCCs, VFDs, conduit systems, and large cable pulls.
• Proficient in troubleshooting, PLC’s, HMI’s, industrial automation, process controls, instrumentation, and production equipment support.
• Experienced leading crews on industrial projects, interpreting electrical drawings and P&IDs, managing shutdowns, startups, preventive maintenance, and job-site safety.
• Strong troubleshooting, organizational, communication, and customer service skills.
• Ability to self-manage, prioritize, and work with a sense of urgency.
• First Aid/CPR preferred.
• Willing to perform hands-on field work utilizing hand and power tools when needed.

Education:
• Associate's degree or technical degree in Electrical Technology or equivalent work experience.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to climb or balance; stoop; kneel and crouch. The employee must regularly lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus. The employee is frequently exposed to moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in the work environment can be loud.

Equal Employment Opportunity

It is the policy of Caldwell Electrical Contractors, Inc. to ensure equal employment opportunity without discrimination or harassment based on age, race, color, sex, pregnancy, gender identity, religion, sexual orientation, national origin, disability, genetic information, ancestry, veteran, marital status, or any other characteristic protected by law. Caldwell Electrical Contractors, Inc. prohibits any such discrimination or harassment.