IT Asset Management Technician

Job Description

Job Description

Job Description

The role of the Asset Management Technician is to work all departmental tickets to ensure the proper purchasing, repair, configuration, and delivery of IT hardware to all customers.

Main Duties and Responsibilities

Imaging and configuration of PC hardware, desktops, laptops, Chromebooks, tablets and phones to meet customer specifications.

Troubleshooting PC hardware to determine what repairs are needed. Experience with hard drives, memory, video cards, network adapters(NIC), keyboards, and monitors is required.

Software installation thru the use of an Remote Monitoring and Management(RMM) tool. Needs to have experience with Windows 11 Pro, Windows 10 Pro, O365 suite, ChromeOS.

Ability to lift and move equipment routinely up to 40 lbs on a routine basis.

Ordering of equipment or supplies for any Pioneer Technology team as needed, after approval by a C-level role has been given. Detail oriented to accurately record financial transactions.

Shipping of equipment for all Pioneer Technology, whether PCs, monitors, network switches, access points, firewalls, UPS or other devices as needed.

Ensure that all billing information for hardware sold or repaired is properly relayed to the Finance team in a timely manner.

Pioneer Technology is a nationwide Managed Services Provider with a strong focus on healthcare and
enterprise customers. We deliver secure, scalable IT solutions across cloud, networking, systems, and
security. Our mission is to help organizations modernize their technology environments while protecting
them against evolving cyber threats

Company Description

Pioneer Technology is a nationwide Managed Services Provider with a strong focus on healthcare and\r\nenterprise customers. We deliver secure, scalable IT solutions across cloud, networking, systems, and\r\nsecurity. Our mission is to help organizations modernize their technology environments while protecting\r\nthem against evolving cyber threats