Patient Access & Traffic Control Attendant

Patient Access & Traffic Control Attendant 450 Brookline Ave, Boston, MA 02215, USA Job Description Posted Tuesday, July 28, 2026 at 4:00 AM Schedule: Monday - Friday 7:30PM- 3:30PM Monitor and manage vehicle traffic in the hospital drop-off and pick-up area. Ensure vehicles do not remain parked or stopped in the loading zone for extended periods. Assist patients and visitors with general questions regarding hospital locations, departments, and directions. Provide wheelchairs to patients arriving at the entrance when needed. Contact and coordinate with the transport team for patient assistance and escorts. Maintain a safe, organized, and welcoming entrance area. Communicate professionally with patients, visitors, staff, valet, and security teams. Assist with crowd control and maintain clear access for emergency and hospital vehicles. Report any concerns, incidents, or safety issues to supervisors promptly. Requirements : Ability to read, write and verbally communicate in English Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting in all weather conditions Possess the manual dexterity to operate essential office equipment, including computers and cash registers. Possess the mental acuity to be able to process cash and manual transactions. Strong sense of customer service Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds Be at least 18 years of age. Be able and willing to smile during every customer interaction. Maintain uniform standards while around the account. Ability to create relationships with customers Organization and strong problem-solving skills VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. 450 Brookline Ave, Boston, MA 02215, USA #J-18808-Ljbffr VPNE