Incident Manager

Incident Manager

Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 7 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes

• ITIL Intermediate/Expert certified.

• Prefer experience in a Retail environment and familiar with SOX and PCI compliance

• Ability to pull a diverse group of individuals with different goals together and facilitate productive discussions

• Comfortable working in a fast-paced, results-oriented environment

• Demonstrated leadership capability, including ability to motivate and mentor others within work group

• Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams

• Analytical and Communication skills

• Project and talent management

• Experience with project management

• Experience and desire to work in a management consulting environment that requires regular travel.

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

• At least 7 years of experience with Information Technology.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

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