Field Service Technician

Field Service Technician

We are seeking a motivated Field Service Technician to join a growing team specializing in the inspection, maintenance, and repair of overhead cranes and hoisting equipment. This is an excellent opportunity for someone with strong electrical and mechanical aptitude who enjoys working in the field, solving problems, and building relationships with customers.

Previous crane and hoist experience is not required. If you have experience troubleshooting electrical systems, working with industrial equipment, or performing field service work, comprehensive training will be provided.

This role includes regional travel throughout the Midwest with approximately 5 to 7 overnight trips per month. Company vehicle, tools, travel expenses, and overnight stipends are provided.

Responsibilities

• Perform OSHA required inspections on overhead cranes and hoisting equipment
• Diagnose, troubleshoot, and repair electrical and mechanical issues on customer equipment
• Perform preventative maintenance and safety inspections at customer facilities
• Inspect electrical, structural, mechanical, and electronic components to identify equipment failures
• Work with electrical controls including variable frequency drives (VFDs), contactors, transformers, and 230/460V systems
• Clearly communicate repair findings and maintenance recommendations with customers
• Complete service reports and inspection documentation using company-provided digital tools
• Maintain company service vehicle inventory and ensure tools and parts are properly stocked
• Participate in safety meetings and follow all company and OSHA safety procedures
• Support the sales team by identifying service opportunities during customer visits
• Work independently while representing the company professionally at customer locations

Qualifications

• Experience troubleshooting industrial electrical systems or industrial equipment
• Electrical controls experience preferred, including VFDs, magnetic contactors, transformers, and 230/460V systems
• Strong mechanical aptitude and troubleshooting skills
• Comfortable working at heights and around overhead equipment
• Willingness to travel throughout the Midwest with approximately 5 to 7 overnight stays per month
• Valid driver's license with a good driving record
• Ability to pass a DOT physical
• Ability to pass pre-employment and random drug screenings
• Ability to work overtime as needed based on customer demand
• Excellent communication and customer service skills

Preferred Experience

• Experience in any of the following is a plus:
• Industrial maintenance
• Field service
• Electrical troubleshooting
• Manufacturing maintenance
• Industrial automation
• Controls or PLC-related work
• Mechanical repair
• Maintenance electrician
• Conveyor systems
• Material handling equipment
• Compensation
• Up to $32.00 per hour, depending on experience
• Overtime opportunities available

Benefits

• Paid Time Off (PTO)
• Eight paid holidays annually
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• 401(k) with employer match
• Company-paid life insurance
• Company-paid short-term disability
• Optional life insurance
• Paid parental leave
• Critical illness, accident, and hospital indemnity coverage
• Company vehicle, tools, and equipment provided
• Safety shoe reimbursement
• Ongoing training and professional development opportunities

Why Join Us?

This is a hands-on career opportunity with a company that invests in training, provides modern equipment, and offers long-term career growth. If you enjoy troubleshooting, working independently, and helping customers keep their operations running safely and efficiently, we'd love to hear from you.