Social Media Senior Associate

Job Overview As a Social Media Senior Associate within the U.S. Wealth Management Communications team you will assist in managing our growing Wealth Advisor LinkedIn program. Reporting to the Program Manager on the Wealth Management Social Media team, you will own end-to-end program execution to support our Advisor LinkedIn Program which allows advisors nation-wide to build their social presence, promote the J.P. Morgan Wealth Management brand and develop deeper connections with clients and prospects online. You will partner with our vendors and internal stakeholders to create and scale program processes, become an expert on demonstrating our tools, ensure a steady stream of content is added to the advisor post library, and draft clear ongoing communications for program members. Job Responsibilities Deliver user education for Hearsay and Sales Navigator, serving as a product expert and leading platform adoption. Manage day-to-day operational support for the Advisor LinkedIn Program, including onboarding and providing resources and user support materials. Own recurring program communications and partnerships with cross-functional teams to amplify program updates and content across internal channels. Communicate clearly and strategically with program members and manage stakeholder expectations. Partner with program tool vendors, contractors, and internal stakeholders including access management, legal, compliance, supervision and more. Lead content development partnering with design and cross-functional teams to ensure a consistent pipeline of compliant social content. Own end-to-end recognition/accolades programs on LinkedIn including annual planning, copy/creative management and supporting individual winners with posting and distribution. Contribute to reporting and insights, running surveys and tracking program outcomes. Support adhoc project management requests including but not limited to: change communications, training rollout and user migration support. Required Qualifications, Capabilities, and Skills 3+ years of experience working in social media or Wealth Advisor marketing support functions. Familiarity with social media platforms LinkedIn and Sales Navigator are a must. Proven track record of effective project management. Highly organized, creative, and collaborative teammate eager to make an impact. Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word). Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Base Pay/Salary Chicago, IL: $77,900.00 – $125,000.00 / year; New York, NY: $93,100.00 – $145,000.00 / year #J-18808-Ljbffr