Room Attendant | Nightsky | San Luis Obispo, CA

Nightsky

Nightsky San Luis Obispo is an elevated, nature-immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple-but-beautiful moments, our luxurious eco-tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature.

Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing nature’s rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality.

Set within Nightsky, Marcerro features a creative and cleverly-designed F&B program to minimize service complexity while guests are encouraged to mingle together through communal programming for a memorable experience. Marcerro —a name born from the union of mar (sea) and cerro (hill)—pays homage to the stunning natural convergence of the Pacific Ocean and the Santa Lucia Mountains that cradle our site. This unique positioning inspires everything we do, from the ingredients we source to the atmosphere we create.

We operate a streamlined, light-touch service model—where guests may encounter only a few “hosts,” but every detail feels curated, intentional, and inspired by the natural world around us.

Who We Are

• Passionate about hospitality, the outdoors, and creating meaningful guest experiences.
• Culture-driven, committed to respect, teamwork, accountability, and entrepreneurial spirit.
• Unique in our approach — encouraging individuality, authenticity, and creativity.
• Innovators, constantly evolving to enhance experiential programming and guest engagement.
• A growing team seeking leaders who recognize the importance of associate engagement and guest connection.
• Proud to promote from within and build diverse, inclusive teams that thrive.

What You Will Be Doing

• Clean and prepare guest tents, ensuite bathrooms, private decks, entry areas, and other assigned spaces according to Nightsky standards.
• Make beds, replace linen and terry, clean bathrooms, dust furnishings, vacuum and mop floors, clean glass and fixtures, remove trash, and reset accommodations for arrival.
• Replenish guest supplies, amenities, beverages, and other in-room items according to established placement and par standards.
• Complete departure, stayover, vacant-room, deep-cleaning, and special-request assignments within established productivity expectations.
• Inspect each accommodation before completion to ensure it is clean, fully staged, functioning properly, and ready for the guest.
• Protect the condition and appearance of bedding, furnishings, décor, fixtures, decks, outdoor furniture, and guest-facing equipment.
• Report maintenance concerns, damage, missing items, pest activity, safety hazards, and unusual conditions promptly.
• Communicate room status, delays, guest requests, and required follow-up clearly with leadership.
• Maintain a clean, organized, and properly stocked housekeeping cart and assigned supply areas.
• Handle linen, terry, amenities, chemicals, and cleaning supplies responsibly to minimize waste, damage, and unnecessary replacement.
• Assist with linen collection, laundry production, stocking, public-area cleaning, amenity delivery, and other housekeeping needs as assigned.
• Respect guest privacy and follow all procedures related to room access, keys, occupied accommodations, lost and found, and personal belongings.
• Respond courteously to guests and provide assistance or connect them with the appropriate team member when needed.
• Follow safe procedures for chemicals, equipment, lifting, carts, personal protective equipment, and working on decks, pathways, and varied terrain.
• Support arrivals, groups, events, special occasions, and property-wide preparation based on operational needs.
• Perform other housekeeping and cross-functional duties as assigned.

What You Bring to the Table

Experience and Qualifications

• Previous hotel housekeeping, residential cleaning, janitorial, or related experience preferred.
• Strong attention to cleanliness, detail, organization, and presentation.
• Ability to follow cleaning procedures, room standards, assignments, and safety instructions consistently.
• Dependable attendance and the ability to work independently while contributing to a team.
• Comfortable interacting with guests and working around occupied accommodations.
• Flexible availability, including mornings, weekends, and holidays.
• Comfort working indoors and outdoors across hills, pathways, varied terrain, and changing weather conditions.
• Ability to stand and walk for extended periods; bend, kneel, reach, push, and pull; and regularly lift or move up to 50 pounds.

What Is In It for You

• Generous health, dental and vision insurance, plus 401K.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.
• Monthly fitness and transportation credits.
• Generous PTO and 9 paid holidays.
• Opportunities to volunteer and give back to our local communities.
• Paid Parental Leave.
• Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables - Our Core Values

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE.

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.