Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Manager

Chadwell Supply

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 and 2026 Top Employer in the Supplier Category. Benefits that drive themselves Competitive Salary Based on Experience! Full Time: Monday-Friday, 8am - 5pm OR 9am - 6pm. Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends! We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more! Employee Discount Program! Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country. Named Top 100 Companies in Tampa Bay for 8 consecutive years since 2019! Overview The Customer Service Manager is responsible for the performance of the Customer Service Representatives, facilitating the sale of stock items to Chadwell Supply customers, as well as accurately quoting pricing and delivery. The Customer Service Manager monitors the incoming call queues and helps with scheduling to ensure all queues are covered and acceptable hold times are maintained. In addition, the Customer Service Manager participates in the recruiting, hiring, and training of new employees and approves timecards, administers performance reviews, and applies disciplinary measures as appropriate, all while coaching and developing their employees to be successful at Chadwell Supply. What you will need A high school diploma or GED is required. A minimum of 5 years of customer service experience is required, with at least 2 years in a Manager or equivalent leadership role. Demonstrated customer service skills and focus. Excellent communication, organizational and time management skills. Excellent interpersonal skills. Advanced verbal and written English language skills. Advanced ability with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad. How you will make an Impact Ensure appropriate training of all new Customer Service Representatives on SalesPad. Monitor all queues on the Switchboard to achieve acceptable hold times. Monitor calls and identify areas of performance that need to be addressed through additional training. Facilitate the mailing of all weekly invoices and monthly statements. Process all credit card refunds for merchandise purchased with a credit card. Maintain and update the time-off schedule and all PTO requests. Oversee the handling of the order review order, web, return review and payment review queues. Print and post daily and weekly call reports, including average talk time, and queue hold times. Facilitate monthly Customer Service meetings and monthly Team Lead meetings to increase accountability and encourage good morale on the floor. #J-18808-Ljbffr

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Manager in Tampa, FL vacancy
  • CLA is a top 10 national professional services firm where our purpose is to create opportunities...  ...Advisory Services (CAAS). CAAS provides customized accounting support for our clients (...  ...Interim Controller, Financial Reporting Manager, Internal Audit Manager, etc.).Design/... 
    Suggested
    Hourly pay
    Full time
    Work experience placement
    Interim role
    Flexible hours

    CliftonLarsonAllen

    Tampa, FL
    1 day ago
  •  ...Client Service Trade and Working Capital Manager As a Client Service Trade and Working Capital Manager within the Trade & Working Capital Client Service organization, you will support both implementations (onboarding, documentation, and execution support) and ongoing... 
    Suggested
    Work experience placement

    Chase

    Tampa, FL
    2 days ago
  •  ...Experienced Client Services Manager MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong...  ...operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything... 
    Suggested
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI

    Tampa, FL
    1 day ago
  •  ...driving sales performance within retail environments? As an Account Manager for Retail Big Box at Spectrum, you will manage partnerships...  ...with excellence. Your expertise will directly influence customer satisfaction and business growth, making a lasting impact on the... 
    Suggested
    Work at office
    Local area
    Visa sponsorship

    Spectrum Charter

    Tampa, FL
    3 days ago
  •  ...the fastest-growing tech-enabled business services companies in the USA, with a strong call...  ...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing...  ...hiring an Experienced Client Services Manager to manage client relationships and... 
    Suggested
    Full time
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI

    Tampa, FL
    4 days ago
  •  ...work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart...  ..., sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art... 
    Full time
    Flexible hours

    Iron Mountain

    Tampa, FL
    1 day ago
  • $195k - $225k

    Job TitleSales, Key Account Manager - Mobile Surgery (North Florida)Job DescriptionAs the...  ...for Mobile Surgery C-Arms and Services; identify, develop, and close MoS opportunities...  ...refine business strategy for key accounts, customers, and territory to achieve sales targets.... 
    Full time
    Work at office
    Immediate start
    Work visa
    Relocation package
    Night shift
    3 days per week

    Philips

    Tampa, FL
    23 hours ago
  • World Insurance Associates LLC is seeking an experienced insurance professional in Tampa to support client service and renewal activities for personal property and casualty accounts. The role focuses on evaluating exposures, renewals, and coverage recommendations while... 

    World Insurance Associates LLC

    Tampa, FL
    1 day ago
  • DescriptionAbout the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within...  ...modernize their IT infrastructure and enhance service delivery, we’d love to hear from you! About us NinjaOne unifies... 
    Full time
    Work at office
    Local area
    Remote work

    NinjaOne

    Tampa, FL
    5 days ago
  • $78.8k - $145.13k

     ...important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to...  ...on MedInsight analytic solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman; a global, employee-... 
    Full time
    Work experience placement
    Remote work
    Flexible hours

    Milliman

    Tampa, FL
    23 hours ago
  • $128k - $252.5k

    Position Summary Our Deloitte Customer team empowers organizations to build deeper...  ...innovation, marketing, commerce, sales, and service. We are a team of strategists, data...  ...strategy, technology, creativity, and ongoing managed services to solve the biggest problems... 
    Local area

    Deloitte

    Tampa, FL
    3 days ago
  • $183.8k - $241.19k

     ...enablement, and commercial execution?Does managing internal and external partnerships to...  ...support needed to win new business, expand customer relationships, and achieve sustainable...  ...development, commercial excellence, modernization/service business, or related Business Line... 
    Permanent employment
    Full time
    Temporary work
    Live in
    Work at office
    Local area
    Remote work
    Flexible hours

    KONE

    Tampa, FL
    23 hours ago
  • $50k - $150k

     ...Dealership Account Manager – Tampa, FL Fuel your career with innovation and opportunity...  ...Relationship Management: Provide exceptional service and consultative support to dealer...  ...record, and carry full coverage insurance. Customer‑focused, organized, and committed to... 

    Lendbuzz

    Tampa, FL
    2 days ago
  •  ...and Key AccountabilitiesManages sales and customer retention initiatives efficiently to...  ...and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and...  ...and a deep understanding of specialized services to effectively cater to client accounts.... 
    Full time
    Temporary work
    Night shift

    HD Supply

    Tampa, FL
    4 days ago
  • CliftonLarsonAllen LLP in Tampa, FL is seeking Engagement Directors for our CAAS team to provide interim and project-based accounting support across industries such as finance, tax, and audit. As an Engagement Director you will design and improve monthly close processes...
    Hourly pay
    Interim role
    Flexible hours

    CliftonLarsonAllen LLP

    Tampa, FL
    4 days ago
  •  ...businesses in the cloud. To accelerate our customers transformation leveraging cloud, we...  ...expertise; deep experience in cloud change management; and cloud-ready operating models with a...  ...our offering portfolio and Google Cloud services. Collaborate with a dedicated Sales... 
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area
    Remote work
    Flexible hours

    Accenture

    Tampa, FL
    23 hours ago
  • $130k - $150k

     ...Career advancement opportunities and so much more!The Sr. Customer Success Manager, Health Systems is responsible for developing and cultivating...  ...retention, always looking to expand Quest’s products and services through upselling. The Sr. Customer Success Manager shields... 
    Full time
    Contract work
    Part time
    Work experience placement
    Remote work
    Flexible hours

    Quest Diagnostics

    Tampa, FL
    5 days ago
  •  ...National Account Manager Outstanding consumer packaged goods manufacturer has a national account manager open in their Tampa,...  ...opportunities, working cross functionally with supply chain, customer service, and finance on forecasting, product development, transportation... 
    Work at office

    INCPG

    Tampa, FL
    3 days ago
  • $100k

     ...technology solutions that enable them to manage all the hassles of running and growing a...  ...in sales (door-to-door, merchant services, or similar preferred). Qualifications We...  ...team members to how we interact with our customers day to day: Make life simple. Build for... 
    Weekly pay
    Local area
    Remote work
    Visa sponsorship
    Flexible hours

    Xplor Pay

    Tampa, FL
    5 days ago
  •  ...Job Description National Account Manager Impact Business Group specializes...  ...National and Global Enterprise accounts and customers. You will manage client relationships,...  ...IT Strategic Staffing Solutions and Services to agreed-upon business outcomes. Create... 
    Contract work
    Work experience placement
    Work at office

    iMPact Business Group

    Tampa, FL
    1 day ago
  •  ...guests through National Parks explorations. This role involves engaging visitors, providing narration on history and nature, and managing logistics. Candidates should have a degree in hospitality or tourism, experience in guiding, and strong communication skills. This... 
    Full time

    American Cruise Lines

    Tampa, FL
    2 days ago
  •  ...row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall...  ...for existing business development and customer relationships. The SAM increases business...  ...including researching and closing customer service tickets. Transport, replace, and... 
    Full time
    Work experience placement
    Work at office
    Local area
    Monday to Friday
    Shift work
    Weekend work

    Coca-Cola Beverages Florida

    Tampa, FL
    3 days ago
  •  ...Trainee is responsible for mastering IEL's foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting,... 
    Full time
    Traineeship
    Work at office
    Relocation

    Integrity Express Logistics

    Tampa, FL
    4 days ago
  • $83.8k - $125.9k

     ...for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips.This position is...  ...excellence, and consistent delivery of world-class customer experience.The ideal candidate combines operational rigor, contract... 
    Full time
    Contract work
    Work at office
    Remote work
    3 days per week

    Green Dot

    Tampa, FL
    3 days ago
  • $10k

     ...the investors' goals, educate them on our services, and set a meeting with our outside...  ...Tampa, FL where you will report to your manager who will sit in the pod with you and guide...  ...our learning and development framework customized for every employee, and our Great Place... 
    Base plus commission
    Work at office

    Fisher Investments

    Tampa, FL
    1 day ago
  • $63k

     ...( is the Original Talent Acquisition & Talent Management Firm solely dedicated to organizations in and supporting...  ...a consultative selling approach with existing customers as well. You're known for your exceptional customer service, negotiation skills and have the ability to... 
    Local area

    Viridian Staffing

    Tampa, FL
    1 day ago
  •  ...largest franchisors of commercial cleaning businesses in the world, supporting over 8,000 Franchised Business Owners who service more than 40,000 customers in 90 markets. We’re a leader in the industry with over 30 years of innovation and expertise. Coverall is dedicated... 
    Base plus commission
    Remote work
    2 days per week

    Coverall

    Tampa, FL
    5 days ago
  •  ...Director, Co-Pack Sales - Coke, the Account Manager, Co-Pack you will be accountable for the...  ...attention to support our largest customer relationship - Coke. In addition to support...  ...finance, operations, logistics and technical services as required.Expedite the resolution of... 
    Contract work
    Temporary work
    Local area
    Worldwide
    Flexible hours

    Refresco Group

    Tampa, FL
    1 day ago
  • $71.7k - $129.5k

     ...employees get the same big love we give our customers. All team members receive a competitive...  .... Incumbent will sell products, services and solutions to gain new business through...  ...business.Job Responsibilities:Under sales manager supervision, generates leads and referrals... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours

    T-Mobile

    Tampa, FL
    23 hours ago
  • $89.6k - $157k

     ...global leader in professional information services that combines deep domain knowledge with...  ...coupled with content and services that customers need to make decisions with confidence....  ...What We Offer: ** The Customer Success Manager role offers growth potential... 
    Work experience placement
    Work at office

    Wolters Kluwer

    Tampa, FL
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Manager. Be the first to apply!