New Orleans, LA - Desktop Support Technician II
Heunets Inc
We are seeking a hands-on Desktop Support Engineer to join our team as a 1099 independent contractor,to provide onsite end-user support across three phases of an IT migration. You will work directly with users to ensure a smooth transition to new BV devices, credentials, and enterprise applications, serving as the primary point of contact for migration-related issues on the ground. Key Responsibilities Provide onsite support across User Readiness, Cutover, and Hypercare phases of the Bird to BV migration Set up and configure new BV laptops, docking stations, monitors, keyboards, and peripherals Assist users with first-time BV login, new credentials, and temporary password setup Configure and troubleshoot Microsoft Authenticator / MFA setup Validate access to Outlook, Teams, OneDrive, and SharePoint Support printer setup, print validation, and scan-to-email testing Troubleshoot WiFi, VPN, and network connectivity issues Validate device-based applications and support AVD / Windows App access Coordinate with remote technical bridge teams and SMEs for issue resolution Capture screenshots and logs for escalation; update user readiness trackers and provide daily status updates Provide white-glove support to executive and VIP users during onboarding and hypercare Escalate unresolved issues to IAM, M365, Network, EUC, Application, or AVD teams as required Work extended hours or weekends during cutover activities as required Maintain professional communication with customer, migration, and leadership teams Windows 10 / Windows 11 support Microsoft 365 — Outlook, Teams, OneDrive MFA / Microsoft Authenticator configuration Laptop deployment and endpoint troubleshooting Printer and peripheral troubleshooting Basic networking and WiFi troubleshooting Enterprise migration or hypercare support experience Strong customer-facing communication skills Skills & Experience Windows 10 / Windows 11 support Microsoft 365 — Outlook, Teams, OneDrive MFA / Microsoft Authenticator configuration Laptop deployment and endpoint troubleshooting Printer and peripheral troubleshooting Basic networking and WiFi troubleshooting Enterprise migration or hypercare support experience Strong customer-facing communication skills #J-18808-Ljbffr Heunets Inc
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Marsden Central
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NextGen Global Resources
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New Orleans, LA3 days ago$50k - $55k
...-funded through 2028, supporting the Department of the Navy located in New Orleans, LA . The Help Desk Specialist... ...assist with end-user desktop support for a large... ...• Active IAT II Certification: CompTIA... ...vpn, wan/lan, lan/wan, technician, help desk technician,...Permanent employmentFull timeWork at officeRemote workRelocationShift workNight shiftPiper Companies
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$18 - $21 per hour
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Price LeBlanc
Metairie, LA14 days ago - ...Solutions is seeking a Help Desk Specialist to support a DoD program for the Navy in New Orleans, LA. The role involves end-user desktop support for a large enterprise network and... ...Secret clearance, CompTIA Security+ and IAT II certification, plus 1+ year IT experience....Night shift
$50k - $55k
...that is fully-funded through 2028, supporting the Department of the Navy located in New Orleans, LA . Help Desk Specialist will assist with end-user desktop support for a large enterprise network... ...Years of IT experience Active IAT II Certification: CompTIA Security+, CCNA...Work at officeShift workNight shift$50k - $55k
...Help Desk Specialist to support a DoD program that is... ...Navy program based in New Orleans, LA . The Help Desk... ...assistance for laptops, desktops, printers, mobile devices... ...support experience IAT II certification (... ...network, LAN, WAN, VPN, technician, ticketing systems, Remedy...Full timeWork at officeRemote workShift workNight shift- ...motto “Driven to Excellence,” selecting new associates to join our team is the most crucial... ...successful. The future of Lexus of New Orleans depends on the Associates we hire today.... ...room to grow! Service Mechanical Technician Our company has an outstanding opportunity...TraineeshipLocal area
Price LeBlanc
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$60k - $75k
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Prime Controls
Metairie, LA1 day ago - Heunets Inc is seeking a Desktop Support Engineer in New Orleans, LA, to provide onsite end-user support during an IT migration. You will assist users with new BV devices, credentials, and enterprise applications, ensuring a smooth transition. This role involves troubleshooting...
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- ...opportunity for a Technical Support Analyst to join a top-notch company... ...on troubleshooting supported desktop technologies, applications,... ...and training of all TSA II team members. Responsible for... ...contract-to-hire position in New Orleans. Enjoy an onsite work environment...Contract workImmediate start
$20 - $23 per hour
Helpdesk Specialist (Contract | Early-Career Opportunity) Location: New Orleans, LA (On-site preferred with some flexibility) Duration: 12-month... ...looking to expand their experience in network security, support operations, and ticketing systems while gaining exposure to...Contract work- ...Laboratory Technician II Camin Cargo is a leading provider of inspection, testing, and certification... ...and industry specifications and supporting the development and implementation of... ...Word, Excel, Outlook). Ability to learn new software systems and applications...Work at officeWorldwideWeekend work
Camin Cargo Control
New Orleans, LA2 days ago $25 per hour
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Metairie, LA4 days ago
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