Customer Service Advisor

Customer Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team. Customer Service Advisor – Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated CSA to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, Life and Vision Insurance — coverage begins 90 days after your hire date 401k plan available Paid Time Off (PTO) to relax and recharge at 6 months 5 Paid Holidays Closed evenings and Sundays — enjoy time with friends and family What You’ll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We’re Looking For: High School Diploma or GED. Valid driver’s license or ID. 1+ year of automotive service experience helpful; 1+ year of sales experience preferred. 1-2 years strong customer service and communication skills. Phone skills Computer skills Comfortable with basic math and calculating discounts. Ability to work days, Sat, some holidays. Physical Requirements: Lift up to 25 lbs, frequent standing, walking, bending, stooping, and some reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment; Equal Opportunity Employer. #J-18808-Ljbffr Precision Tune