Maintenance Tech

Maintenance Technician

The Maintenance Technician role within Real Estate Operations is responsible for supporting the upkeep, repair, and improvement of bank facilities through a combination of general maintenance, light construction, and repair work.

Job Benefits

• Health Benefits
• Tools and supplies all provided

Primary responsibilities include

• Responding to emergency and non-emergency service requests and prioritizing work order response
• Closing out work orders upon completion; via iPad or Computerized Maintenance Management System
• Providing minor office relocations of furniture and / or contents
• Communicating in a pleasant and professional manner with internal and external customers
• Maintaining inventory of supplies, tools and materials and purchasing supplies at the best available price

Qualifications, Education, Certifications and/or Other Professional Credentials

• High School Degree or Equivalent
• Valid Driver's License, required
• Proven customer service experience and/or abilities
• Competent use of iPad and
• Ability to travel as required
• Demonstrated written and verbal communications skills
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $23-26 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• 5S Housekeeping
• Access Control
• Business Savvy
• Carpentry
• Communicating Effectively
• Computerized Maintenance Management Systems (CMMS)
• Customer Service
• Customer-Centricity
• Facilities Management
• Facility Management Compliance
• Fostering Inclusion
• Motivating Others
• Operational Excellence
• Personal Initiative
• Proactive
• Problem-Solving
• Process-Oriented
• Property Management
• Security Planning
• Service Excellence
• Valuing Diversity and Inclusion
• Wayfinding

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Info

• Job Identification 48406
• Job Category Servicing & Operations
• Degree Level High School Graduate/GED
• Job Schedule Full time
• Job Shift 1st
• Locations One Citizens Bank Way, Johnston, RI, 02919, US
• Working Hours 40
• Career Site Category Property Services