Senior Manager, Fleet Operations
Groundworks
Senior Manager, Fleet Operations
Groundworks, North America's leading foundation repair and water management specialist, is looking for a talented Senior Manager, Fleet Operations to join our team in Virginia Beach, VA or Dallas, TX!
The Senior Manager, Fleet Operations is responsible for the day-to-day operational performance of Groundworks' fleet across North America, supporting >5,000 assets across >90 locations in North America. This role provides direct leadership over fleet operations, ensuring consistent execution, regulatory compliance, vendor performance, and asset readiness at scale. This position serves as the operational owner of the fleet function, driving disciplined execution across maintenance, licensing, and compliance while ensuring accountability across internal teams and external partners. The role is critical to stabilizing operations, reducing risk, and building the operational foundation required to support continued business growth.
Duties and Responsibilities
Operational Leadership
Own day-to-day fleet operations across all locations, including maintenance, licensing, registration, and asset readiness
Ensure consistent execution of fleet processes and standards across a distributed branch network
Drive operational performance aligned to defined KPIs, including vehicle uptime and registration compliance
Establish process discipline and standard workflows to improve consistency and reduce variability across locations
Compliance & Risk Management
Oversee DOT compliance, driver qualification requirements, and regulatory adherence across all jurisdictions
Ensure accuracy, completeness, and audit-readiness of fleet documentation and records
Identify and mitigate operational and compliance risks through proactive monitoring and process improvement
Vendor & Partner Management
Manage day-to-day execution and accountability of fleet vendors, service providers, and fleet management agencies
Drive resolution of escalations, ensuring timely follow-through and consistent service delivery
Monitor vendor performance and enforce service expectations across maintenance, licensing, and related services
Team Leadership
Directly manage Fleet Coordinators, including workload prioritization, performance management, and development
Build team capability to support increasing operational complexity, including expansion into DOT compliance and driver qualification support
Foster a process-driven, accountable, and service-oriented team environment
Process & Performance Management
Standardize and improve fleet workflows to reduce manual processes and increase efficiency
Leverage fleet systems, telematics, and data to improve operational visibility and decision-making
Establish, monitor, and report on key performance indicators to drive continuous improvement
Field & Stakeholder Support
Serve as primary escalation point for branch-level fleet issues, ensuring timely and effective resolution
Partner closely with branch leadership and Safety to support operational needs and ensure compliance alignment
Act as a key liaison between field operations, corporate teams, and external partners.
Perform other duties as necessary or assigned.
Qualifications
58 years of fleet management experience in a multi-location environment
Experience managing fleets of 2,000+ assets across multiple geographies
Demonstrated expertise in DOT compliance, driver qualifications, and regulatory requirements
Experience working with large fleet management providers (e.g., Element, Enterprise, Holman)
Strong vendor management experience with the ability to drive accountability and performance
Proven people leadership experience, including managing and developing direct reports
Strong analytical and problem-solving skills with a data-driven approach to decision-making
Ability to operate effectively in a field-facing, service-oriented role supporting distributed teams
Bachelor's degree or equivalent experience
Working Conditions
Office-based role with standard business hours.
Occasional travel required to company locations, job sites, maintenance facilities, or industry events.
Fast-paced and dynamic environment demanding flexibility, multitasking, and hands-on leadership.
Regular interaction with branch team members and leadership.
Groundworks emphasizes a culture of "Extreme Ownership," promoting responsibility, teamwork, and continuous improvement in a dynamic work environment.
What We Provide
Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture
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