Cash Application Specialist

Cash Application SpecialistHybrid role. Location: Mason, OH (Hybrid Tuesday every week in office and 3rd Thursday of month in office). Work hours: M-F 8 am to 5pm.Major duties and responsibilities:Daily processing of cash receipts and postings to customer accounts, including charging payments made by credit card, other adjustments to customer accounts for credits/debits and account write-offsIdentify daily unapplied amounts, post to customer accounts, call on back-up and provide A.RMaintenance of records for auditing purposes (filing remittances, bank statements, approved write offs)Receiving and recording of US trade, export and intercompany payments received from lockbox, EFTs, wire transfers, credit cardsSupport center management and the A/R Manager with respect to any relevant issues relating to cash receipts, applications, collections, bankruptciesEncodes checks and balances checks received to cash receipts and encoding machine totalsCollections Specialist and Deductions Specialist interactionIncludes daily importation and balancing of sales batchesBasic qualifications:Strong analytical and problem solving skillsAdvanced knowledge of Microsoft Word and ExcelAbility to work in both team and individual environmentsStrong customer service and communication skills, both oral and writtenUnderstand and adheres to a high level of confidentiality and integrityAbility to quickly grasp and retain information and conceptsAbility to multitask and prioritize handling of issuesExperience in customer service or insurance related role/processesPreferred qualifications:Self-starter, sense of urgency, works well under pressureKnowledge of vision and/or insurance benefitsUnderstands third party benefits and administrationAbility to promote integrity and a strong work ethicKnowledgeable in continuous improvement methodsKnowledge and experience in SAP