AR Specialist

A/R Specialist

The A/R Specialist is responsible for ensuring timely payment of invoices and timely resolution of deductions on open accounts for the Consumer Division accounts. With experience, the A/R Specialist will manage larger accounts.

• Researches and denies shortage claims providing copies of shipping documents, BOLS, and PODs to customers

• Researches shipping fines providing necessary back up and reports issues to management

• Manages and reports on CPI related deductions and clears approved deductions to GL upon approval

• Handles incoming call from customers on phone loop

• Researches and resolves disputes taken by customers for pricing and other issues

• Interacts with sales and customer service on status of accounts and any issues requiring action.

• Coordinates reports on AR balances for management

• Monitors and researches payment issues

• High School diploma or equivalency

• 1-5 years' experience in accounts receivable management and collection

• Highly organized with strong attention to detail while working in a fast-paced environment

• Knowledge of MS office software applications, including advanced skills in Excel

• Strong problem-solving, troubleshooting and analytical skills

• Demonstrated ability to communicate effectively with internal and external customers.

• Strong initiative and the ability to be self-directed in prioritizing and completing tasks

• Willingness and ability to work extended hours, including overtime as business requires