Clinical Care Transition Specialist / Registered Nurse - Fort Wayne

The Clinical Transition Specialist is an experienced sales professional who uses sales techniques to sell Option Care products and services to discharging patients. The role involves educating patients, their families, and facility staff about how the services and products will be facilitated at an alternative site, and ensuring proper placement of patients within the Home Health Care setting. Job Responsibilities Proactively maintains and grows relationships with referral sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources. Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care of discharging patients. Conducts assessment of patients selected by the hospital to ensure the patient is a viable candidate for alternative site care. Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care. Provides hands‑on, in‑person education to patients and their caregivers with the goal of timely discharge and therapy independence. Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan. Responsible for collecting, reviewing and completing pre‑admission information and securing related signoff. Partners with the Account Manager and Regional Sales Director to create and execute an area business and growth plan. Communicates frequently with the Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care. Partners with the marketing staff to deliver educational and promotional programs to patients/caregivers and referral sources. Reviews the patient’s medical record to obtain pertinent medical history and primary/secondary insurance payor information and communicates this to the patient registration department. Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or alternative site care. Participates with any data collection required for therapy start and patient tracking process. May facilitate the transfer of orders via phone, fax, and e‑prescribing. Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information. Provides oversight and input to providers regarding the patient and proper assessment and treatment process and transition to home care. Serves as a point of contact, coordination, and communication with other providers. Makes arrangements for any special medical supplies or appliances to be available. Supervisory Responsibilities The position does not have supervisory responsibilities. Basic Education and Experience Requirements Licensed Registered Nurse (RN) or licensed Pharmacist in the state of practice and at least 2 years of experience in the healthcare industry. Basic Qualifications Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors. Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (e.g., ACHC, URAC). Experience providing customer service to internal and external customers, including meeting quality standards of services and evaluating customer satisfaction. Basic PC skills: competent use of internet, email, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes. Access to a reliable means of transportation; if using a personal vehicle, a valid driver’s license and proof of insurance are required. Ability to plan, organize, and make presentations. Preferred Qualifications Hands‑on home or alternate site infusion or discharge planning experience. Experience growing service provider partnerships. Travel Requirements Travels to and from partnership facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals, and provide live education and training support to patients/caregivers and referral sources. Pay Range $76,745.23 – $127,901.22 (salary determined by education, experience, skills, and internal equity). Benefits Medical, Dental, & Vision Insurance Paid Time Off Bonding Time Off 401K Retirement Savings Plan with Company Match HSA Company Match Flexible Spending Accounts Tuition Reimbursement myFlexPay Family Support Mental Health Services Company Paid Life Insurance Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information. #J-18808-Ljbffr Option Care