Hardware Implementation Manager

As MOIA America, we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility-and transportation-as-a-service safe, accessible and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end-2-end integration, fleet operations to next-generation self-driving systems. Being the driver in Volkswagen Group initiative for mobility solutions, we’re an integral part of Volkswagen Group's future success. A rollout management role responsible for planning and executing the deployment of upload stations and connectivity across multiple cities and hubs. The role coordinates local operations, IT hardware partners, MNOs, connectivity teams, and engineering stakeholders to ensure site readiness, installation, commissioning, and smooth vehicle ramp‑up. The position focuses on end‑to‑end rollout execution, managing dependencies between the end customer, product teams and local suppliers, ensuring reliable operations from test deployments through production rollout. This role combines hands‑on rollout coordination, technical alignment, and stakeholder management to deliver consistent and scalable deployments across locations. Role Responsibilities Program Planning & Multi‑City Deployment Execution – 30% Plan and execute upload station and fleet rollouts across multiple cities and hubs Define rollout timelines, milestones, dependencies, and deployment sequences Ensure readiness across upload station hardware, connectivity interfaces, vehicle systems, and operations Upload Station Rollout & Operational Readiness – 20% Coordinate installation, commissioning, and handover of upload station IT hardware Ensure site readiness including power, space, network access, and physical security Align upload station availability with vehicle ramp‑up and operational usage Connectivity & MNO Coordination – 20% Coordinate connectivity readiness with MNOs and internal connectivity teams for each rollout site Ensure SIM/eSIM provisioning, network availability, and basic performance readiness are in place for rollout Support SLA/KPI monitoring during rollout and early operations (availability, throughput, incident handling) Cross‑Functional Coordination & Delivery Management – 20% Drive alignment between local operations, vehicle teams, backend/platform teams, upload station vendors, and connectivity stakeholders Coordinate suppliers and third‑party partners during rollout execution Provide regular rollout status updates, risk tracking, and escalations Incident Management, Risk & Continuous Improvement – 10% Coordinate issue resolution across upload station hardware, connectivity, and operations during rollout phases Support root‑cause analysis for rollout and early‑life incidents Incorporate lessons learned into rollout playbooks, standards, and processes Qualification requirements Years Of Relevant Experience 7–10+ years in connectivity, telecom, automotive, or embedded systems Education Required Desired B.S. in Information Technology, Computer Science or equivalent work experience Masters in Information Technology, Computer Science (or related education) General Skills Excellent communication across technical and non-technical teams Strong system-level thinking (multi-domain integration) Strategic thinking with execution focus Ability to manage ambiguity and drive alignment Ability to work in cross-functional agile teams Stakeholder and supplier coordination skills Analytical debugging and problem-solving mindset Work Flexibility And Travel 30 - 40% business travel Required Additional Qualifications Desired Program & Delivery Management Strong experience in program/project management for large-scale rollouts Expertise in release planning, validation and testing Ability to manage multi-city/global programs Proven expertise in contract negotiation, vendor management, and SLA governance Experience managing telecom operators (MNOs) and supplier ecosystems including IT-Hardware Proven experience in technical rollout, deployment, or operations management, ideally across multiple locations (e.g. cities, hubs, or sites), coordinating installation, go‑live, and stabilization phases Connectivity & Telecom Understanding of 5G, LTE, Wi-Fi, eSIM, IMS, roaming, and network performance metrics Experience working with MNOs and telecom ecosystems Automotive & IT Systems Knowledge of vehicle connectivity, telematics, and ECU integration Understanding of end-to-end IoT/connected systems (device cloud) Hands‑on understanding of physical + IT system deployments, including site readiness, hardware installation, connectivity validation, and basic troubleshooting during rollout Testing & Validation Experience in defining test strategies, field validation, and production readiness Familiarity with drive testing, stability testing, and KPI validation Strong ability to coordinate cross‑functional stakeholders (local operations, infrastructure, networking, vendors, and central engineering teams) to ensure on‑time and consistent rollouts. Tools & Processes Defect tracking: JIRA, HP ALM Program tracking: dashboards, reporting tools Familiarity with CI/CD, OTA systems, and release pipelines Telecom & Connectivity Ecosystem Deep understanding of MNO operations, roaming agreements, and inter-operator dependencies Experience with network performance optimization and service assurance frameworks Commercial & Contract Management Experience managing large-scale telecom contracts and vendor negotiations Strong understanding of SLA design, KPI frameworks, and penalty/incentive models Exposure to RFP/RFQ processes and supplier selection strategies Fleet & Mobility Operations Experience in fleet operations, ride-sharing, or mobility platforms Understanding of vehicle lifecycle management and large-scale fleet deployment challenges Exposure to telematics platforms and real-time fleet monitoring systems Experience with vehicle, fleet, or IoT‑related infrastructure deployments (e.g. charging infrastructure, data offloading stations, edge devices, or similar systems). Familiarity with standardized rollout playbooks, documentation, and rollout KPIs, and the ability to continuously improve rollout processes across locations. Competencies Act as an owner Live integrity & compliance Think ahead Perform together Handle complexity Be a pioneer Compensation Data The salary range in the Silicon Valley, CA area: $160,000 - $190,000 annually. This represents the anticipated base salary range for this position at the time of posting. Compensation will be determined based on several factors including, but not limited to, candidate qualifications, skills, experience, education, certifications, and geographic location. In addition to base salary, eligible employees may participate in incentive compensation programs and receive a comprehensive benefits package. MOIA America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. #J-18808-Ljbffr Volkswagen Group