Senior Architect - Emerging Technologies

Role Description

Join the team as Twilio's next Senior Architect for Emerging Technologies Experimentation Team with a focus on fraud detection and governance. This position is needed to drive next-generation innovation by designing, prototyping, and implementing forward-looking technical solutions for Twilio’s innovation team.

• Leverage depth of technical knowledge, architectural vision, and leadership to pioneer transformative ideas.
• Shape the future of Twilio, experiment with emerging technologies, and influence our trajectory in a competitive tech landscape.
• Guide technical decisions to ensure experiments can be quickly moved to production if successful.
• Ensure understanding of Twilio’s enterprise architecture for scalability and extensibility in technical design.

Welcome to Twilio's Experimentation Team, the incubation lab where we push boundaries, unlock next-era growth, and turn the once-unimagined into reality.

As part of our Emerging Tech team, you will pioneer Horizon-3 initiatives that fundamentally redefine how humanity interacts with artificial intelligence.

Responsibilities

• Architect and prototype scalable, high-performance solutions using modern technologies.
• Experiment and iterate on new product ideas, leveraging AI, machine learning, and emerging tech.
• Lead technical direction, guiding and mentoring engineering teams throughout the development lifecycle.
• Partner cross-functionally to align prototypes with business opportunities and strategic goals.
• Mentor a group of software development engineers across the US and India.
• Communicate technical vision and results clearly to stakeholders and executive leadership.

Qualifications

• 15+ years in architecture or principal engineering roles within innovative, fast-paced environments.
• Applied fraud detection and governance framework experience.
• Familiarity with AI, machine learning, and LLMs with experience deploying models or AI-driven projects.
• Demonstrated success designing large-scale, high-performance architectures across AWS & Azure.
• Strong leadership and mentoring skills, with proven ability to drive technical direction.
• Excellent communication skills for both technical and non-technical audiences.
• Proficiency in multiple programming languages (e.g., JavaScript, Python, Java, Go).
• Experience with both front-end (React, Angular) and back-end (Node.js, Spring, SpringBoot) development.
• Deep understanding of database technologies (SQL and NoSQL) and their tradeoffs.

Requirements

• Experience contributing to open source or tech innovation communities.
• Track record of rapid prototyping and iterative product development.
• Exposure to distributed systems and high-reliability platforms.
• Knowledge of risk management best practices in experimental projects.
• Experience working with global teams and remote-first environments.
• Entrepreneurial mindset with a passion for emerging technologies.
• Advanced problem-solving skills with ability to anticipate technology trends.
• Background in engineering and technical architecture roles.

Location

This role will be remote and based in the USA.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.
• Participation in Twilio’s equity plan and corporate bonus plan.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $207,200.00 - $259,000.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360.00 - $274,200.00
• Based in the San Francisco Bay area, California: $248,400.00 - $304,600.00

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application Deadline Information

Applications for this role are intended to be accepted until August 30, 2026 but may change based on business needs.

Company Description

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.