Sr Business Analyst

Overview:




TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in personal care and home fragrance, including top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap.

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Job Title: Sr Business Analyst
Location: Columbus Ohio 43230
Duration: 9 Months
Job Type: Temporary Assignment
Work Type: Hybrid

JOB DESCRIPTION

Role Summary:

• We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers.

• We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work.

• In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

• The Senior Business Analyst role is responsible for analyzing complex business and process needs, gathering and documenting requirements, and providing strategic recommendations for solutions that enhance organizational processes.

• The role works closely with business partners, technology teams, and project managers from concept through implementation to deliver impactful solutions and drive business growth.

Responsibilities

• Lead requirements management for multiple large-scale projects or program level initiatives, with high complexity, across the brand.

• Drive stakeholder interview sessions to obtain desired outcomes, define scope, collect comprehensive data, aid in vendor evaluations, analyze business processes, and document requirements.

• Serve as liaison between executive-level leaders, department heads, and external vendors to ensure solutions align with broader organizational objectives.

• Create current and future state process maps and other visual diagrams to illustrate business processes and information flows, identify gaps, and recommend improvement opportunities in efficiency or automation.

• Identify ambiguous problems, opportunities, and guide with thought leadership in strategic decision making.

• Build and maintain strong relationships with cross-functional partners, ensuring needs are met while balancing expectations.

• Support development and user acceptance testing (UAT) phases of a project to ensure solutions meet expectations.

• Provide post-implementation support during hypercare/warranty period, hindsighting, and project closure.

• Build and deliver user guides and/or operating procedures for new systems or processes.

• Stay ahead of industry innovations and any changes to business and functional capabilities to provide effective requirements elicitation and documentation.

• Establish subject matter expertise (SME) across multiple functional and technical areas and provide mentorship to team members to help develop their skills and best approach.

• Provide strategic input for Business Analysis team standards and defining continuous improvement opportunities across enterprise portfolio management processes.

• As the office grows and transforms, responsibilities may vary pending the needs of the business.

Qualifications & Experience

• Five (5) or more years of Business Analyst experience or similar role.

• Experience working on large-scale projects or program workstreams involving cross-functional partners and external vendors.

• Strong knowledge of business process modeling, requirements gathering, and solution design.

• Demonstrate adaptability and knowledge for requirements management across waterfall, agile, and hybrid delivery methodologies.

• Must be highly organized, with meticulous attention to detail, and demonstrated ability to multi-task.

• Productive time management skills and ability to prioritize tasks by importance, due date, and interdependencies with other tasks.

• Strong problem-solving skills and analytic capabilities, with ability to quickly adapt to new situations as they arise.

• Excellent written and verbal communication skills, with particular focus on influence and alignment.

• Ability to maintain a high level of professionalism, work well independently and within a team environment.

• Thrive in a fast and dynamic environment, and balance contending priorities.

• Proficient in Microsoft 365.

Desired

• Technical or retail experience preferred.

• Familiarity with tools such as Jira, Confluence, ServiceNow, and Miro or equivalent experience.

• Certifications in any of the following a plus: IIBA CCBA, CSM/PSM, BPM.

Education

• Bachelor's degree in Business, Information Systems, or equivalent combination of education and experience.

Core Competencies

• Lead with Curiosity & Humility.

• Build High Performing Teams for Today & Tomorrow.

• Influence & Inspire with Vision & Purpose.

• Observe, Engage & Connect.

• Strive to Achieve Operational Excellence.

• Deliver Business Results.

TekWissen Group is an equal opportunity employer supporting workforce diversity.