Business Analyst

The IT Business Analyst partners with cross-functional Agile teams and stakeholders to elicit, analyze, and refine requirements within iterative delivery frameworks. This role translates business needs into well-defined user stories and acceptance criteria, supports sprint-based delivery of Cass solutions, and leverages agentic AI tools to accelerate requirements analysis, data interpretation, and documentation workflows. PRINCIPAL RESPONSIBILITIES AND DUTIES: 1. Evaluates business requests to determine feasibility within Agile delivery cycles; researches and identifies options that best serve business needs using data-driven analysis and AI-enabled research tools. 2. Conducts gap analysis between existing business systems and evolving customer requirements, informing backlog prioritization and sprint planning decisions. 3. Collaborates with Product Owners, System Architects, and Agile development teams to refine epics into detailed user stories with clear acceptance criteria. 4. Authors and maintains Agile artifacts including user stories, acceptance criteria, process flows, and functional and technical specifications, leveraging AI-assisted documentation tools where appropriate. 5. Compiles, analyzes and interprets complex data using a combination of AI-powered analytics and traditional tools to identify trends; troubleshoot issues, and informs product decisions. 6. Collaborates with Product Owners and stakeholders to define product vision, sprint goals, and release-level deliverables that support desired business outcomes. 7. Supports sprint planning by preparing refined user stories, story maps, and release communication documents for iterative solution delivery. 8. Proactively identifies cross-team dependencies and impediments, escalating risks during standups and sprint planning to maintain delivery velocity. 9. Defines acceptance criteria, creates behavior-driven test scenarios, and performs sprint-level acceptance testing (UAT) for product increments. 10. Supports continuous improvement by contributing insights from sprint retrospectives and identifying opportunities for workflow automation. 11. Other duties as needed or assigned. SKILLS AND ABILITIES REQUIRED: 1. Ability to translate business needs into well-structured user stories, acceptance criteria, and viable Agile solutions. 2. Experience conducting requirements analysis within Agile frameworks, translating stakeholder needs into user stories, story maps, and functional specifications for cross-functional teams. 3. Experience querying relational databases (e.g. Microsoft SQL Server) and utilizing modern analytics or AI-enabled data analysis tools to extract data for data analysis and troubleshooting preferred. 4. Proficient with Agile collaboration tools (e.g. Azure DevOps) and Microsoft Office products. 5. Experience utilizing agentic AI tools (e.g., AI copilots, intelligent document analysis, automated data extraction) to accelerate requirements gathering, data analysis, and documentation tasks. 6. Previous active participation in Agile ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives. 7. Foundational understanding of DevOps practices, CI/CD pipelines, and how they integrate with Agile BA workflows. 8. Familiarity with Agile estimation techniques (story points, planning poker) and backlog management practices. 9. Ability to work both independently and in a team-oriented, collaborative setting. 10. Ability to thrive in fast-paced, iterative Agile environments with shifting priorities and sprint-based timelines. 11. Ability to work effectively with Product Owners, Scrum Masters, and stakeholders at all levels, facilitating alignment across Agile teams. 12. Excellent problem-solving and analytical skills 13. Strong written and verbal communication skills. 14. Strong interpersonal and stakeholder management skills. 15. Ability to effectively prioritize and execute tasks in a complex environment. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: 1. A bachelor’s degree in computer science, business administration, information systems, or a related field, or equivalent work experience. 2. 1-3 years of direct work experience in a Business Analyst or similar capacity, with exposure to Agile delivery environments preferred. 3. Certified Scrum Product Owner (CSPO), IIBA Agile Analysis Certification (AAC), or equivalent Agile certification preferred.Worker Instructions?This is a Hybrid position with the expectations the consultant reports to the Columbus office a minimum of two days a week (Tuesday & Thursday)Ask a question about the positionFAQ By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.EEO NoticeVaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.Representation NoticeBy submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).Privacy NoticeVaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.Virginia residents may access our state specific policies here.Residents of all other states may access our policies here.Canadian residents may access our policies in English here and in French here.Residents of countries governed by GDPR may access our policies here.Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.Pay Transparency NoticeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:the individual’s skill sets, experience and training;licensure and certification requirements;office location and other geographic considerations;other business and organizational needs.With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.