Service Operations Tech 2 Graveyard Shift

Primary Function of Position
The following reflects managements definition of essential functions for this job but does
not restrict the tasks that may be assigned. Management may assign or reassign duties
and responsibilities to this job at any time due to reasonable accommodation or other
reasons.
Under general supervision follows oral and/or written instructions in performance of a
wide variety of skilled technical maintenance repair and testing on complex digital and
analog electronic components electrical and electro-mechanical components cable

assemblies sub-assemblies assemblies field replaceable
units (FRU) and systems to support a wide variety of Robotic
Systems. Regularly use of diagnostic software for localizing
equipment and system problems specialized testing
equipment analyzers digital oscilloscopes digital
multimeters clocks timers calipers voltmeters power supplies rulers and other test
equipment as required.

Essential Job Duties
Analyzes wiring diagrams schematics assembly drawings fab drawings
mechanical component drawings to conduct repair and testing of FRUs
Performs repair of complex electro-mechanical assemblies per
applicable work Instructions. Performs testing of complex electro-
mechanical assemblies per applicable work Instructions
Aids with failure analysis and Final Test of assemblies and properly documents
findings.
Participates in investigational teams for FRUs to provide input if required.
Communicates status of repairs with leads/supervisors and other departments as
necessary.
Provides detailed symptom descriptions for failures uncovered during repair
functional test and calibration to assist in component-level troubleshooting.
Conducts quality inspection of own or others work to ensure workmanship
standards are met.
Adheres to GDP guidelines when completing all documentation Initiates material
requests.
Reports quality issues and provides details necessary to create quality
notification (VR PL) records transactions in SAP as needed to preserve
traceability.
Follows all corporate safety SOP DOP procedures and regulations.
Maintains a clean and orderly workstation.
Communicates process flow recommendations to Leads/Supervisor/Manager or
designee.

Maintains an excellent attendance record

Qualifications :

Required Skills and Experience
Education and/or Experience: Minimum High school diploma and AA or
equivalent Minimum of AA or college degree preferred; Minimum 1 year of related
experience or training; or equivalent combination of education and experience.
Language Skills: Ability to read write and understand English. Ability to read and
comprehend complex instructions correspondence and memos. Ability to write
correspondence. Ability to effectively present information in one-on-one and
small group situations to other employees supervisors or engineers
Mathematical Skills: Ability to do basic math.
Reasoning Ability: Ability to apply logical understanding to carry out instructions.
Ability to deal with situations with several variables. Ability to report actual or
potential quality issues. Ability to suggest and implement process improvements.
Computer skills: Proficient in use of personal computers as part of daily work
including knowledge of the Microsoft Office suite and SAP ERP System ACCS
(Agile) system (our quality system) to retrieve and submit on-line documentation.
Ability to communicate effectively with technical and non-technical internal
customers.
Acute attention to detail; excellent organizational skills.
High level of professional integrity and ethics
Ability to work varying shifts.
Must have ability to complete training courses.
Ability to work in a team environment.
Working Conditions
Ability to lift up to 50lbs.

Able to use office and test equipment in a typical
office/light manufacturing environment.
Repetitive motion. Substantial continual motion.
Excellent hand-eye coordination.
Vision abilities required include close distance color
depth and ability to adjust focus
Typical production & repairs environment.
General knowledge of clean and organized work areas and practices.
High urgency and stress associated with customer deadlines.
Some risk of exposure to electrical shock and commonly used chemical
compounds such as epoxy denatured alcohol and acetone.
Willing and able to work extended hours when necessary

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process please contact People Services at

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time