Utah Mammoth Game Night Hype Crew

Job Description

Job Description

Description:

JOB SUMMARY:

Utah Mammoth is looking for the most friendly, energetic, and die-hard hockey fans to be on their Game Night Promotions Crew. The Game Night Promotions Crew is responsible for keeping fans engaged, hyped, and cheering during all home games. Team members will be key in making unique and lasting memories for fans as they attend games. This team will represent the Utah Mammoth brand, as well as one of our valued partner sponsors, by interacting directly with fans at every Utah Mammoth home game. This is a seasonal, part-time, paid position. Team members will work a combination of regular season games plus preseason and playoff games. As part of this role, qualified candidates may be offered the exciting opportunity to assist with game-day operations and events for the Utah Jazz. These experiences provide valuable exposure to the sports and entertainment industry, allowing team members to gain hands-on experience in live event execution, fan engagement, and behind-the-scenes operations for professional sporting events

DUTIES & RESPONSIBILITIES:

• Communicate with the Manager of Entertainment in order to accept nightly game assignments and execute promotion details for a smooth run of show.
• Engage with fans during the game. This may include starting crowd chants, holding signs, curating organic fan moments, participating in prize tosses, etc.
• Assist in the execution of select game night contests and promotions, including setting up props and games and selecting contestants for participation.
• Interact with all audiences and demographics. This could be answering questions, taking pictures and videos, and ensuring the safety of Utah Mammoth entertainers.
• Seek out opportunities to create memorable moments for all fans.
• Observe the crowd and environment for any safety issues, and respond as needed.
• Protect the reputation of the company.
• Exemplify the Utah Mammoth mission and values: transparent, all in, community obsessed, one team, and scrappy.
• Accept other duties, as assigned.

COMPETENCIES:

• Customer focus - building strong customer relationships and delivering customer-centric solutions
• Interpersonal savvy - relating openly and comfortably with diverse groups of people
• Drives engagement - creating a climate where people are motivated to do their best to help the organization achieve its highest potential
• Action-oriented - taking on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm
• Collaborates - building partnerships and working collaboratively with others to meet shared objectives

QUALIFICATIONS:

• An outgoing and welcoming personality
• Timeliness
• Ability to handle numerous tasks at once
• Perform under tight time schedules
• Valid driver’s license and reliable transportation
• Superior attention to detail
• Be a team player
• Have a positive, friendly attitude to engage and excite fans
• Strong communication skills and customer service orientation
• Maintain good attendance and punctuality
• Attend 75% of all Utah Mammoth home games
• Be available afternoons and evenings for games and pregame meetings
• Experience as a dancer, cheerleader, or spirit team member is a plus

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 50 lbs.

The Utah Mammoth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Mammoth reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.