Accounts Receivable - Customer Service Representative
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Job Description
Job Description
Growing company is seeking an Accounts Receivable/Collections Coordinator to join its team. This role is ideal for someone who is comfortable with heavy phone work, customer service, and AR/collections activities.
Responsibilities
- Handle inbound customer calls and make outbound collection/customer service calls
- Follow up on past-due accounts, tax balances, and outstanding customer credits
- Assist with reducing the 120+ day aging balance
- Run AR reports and account lists
- Release credit holds and maintain customer account information
- Monitor and respond to a shared inbox
- Communicate with customers, sales representatives, and internal teams
- Assist with special projects as needed
Qualifications
- Strong verbal and written communication skills
- Comfortable with heavy phone activity
- Proficiency in Microsoft Excel
- Strong organizational and time-management skills
- Ability to multitask and prioritize
- Proactive, dependable team player
- Previous Accounts Receivable, Collections, or Customer Service experience preferred
Vacancy posted 2 days ago
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