Digital Workplace Learning COE Program Lead - Hybrid

Genesis10 is currently seeking a Digital Workplace Learning COE Program Lead - for a 12-month contract opportunity with a Major Transportation Organization located in Minneapolis, MN. Must be able to be on site 2 days a week.
W-2 rate $75-80

This is a senior, influence-based role embedded within IT but serving every division of the organization. The selected candidate will lead the Modern Workforce Center of Excellence (COE), an initiative focused on advancing employee digital fluency. This position will scale existing programs into a mature, measurable operation while expanding scope into AI literacy, data and analytics literacy (Power BI), Apple iOS, and internal business applications.


Responsibilities:

• Own the multi-year COE strategic roadmap and advance priorities including a Competency Framework, AI curriculum, LMS platform migration, and sustained program operations
• Incubate an AI Adoption sub-initiative, including foundational AI literacy and applied training on tools like Microsoft Copilot and Claude
• Expand the COE's scope beyond core M365 training into data analytics/AI, Apple iOS, and business applications such as UKG and JDE EnterpriseOne
• Assess, select, and curate multi-modal learning: live webinars, on-demand micro-learning, custom department sessions, and peer-led workshops
• Serve as the primary contact for the LMS platform migration, integrating Microsoft training content and ensuring seamless user adoption
• Serve as the connective tissue between IT and business divisions, maintaining trusted relationships with senior leaders, department heads, and staff
• Recruit, activate, and sustain the technology champions network across all divisions
• Establish and report on program KPIs using M365 tenant data, LMS analytics, training attendance, and employee satisfaction indicators
• Manage vendor relationships and the COE annual budget
• Document all processes, playbooks, and institutional knowledge to enable long-term internal sustainability

Requirements:

• Bachelor's degree in IT, Organizational Development, Instructional Design, Communications, or related field
• 5 years in technology adoption, digital learning, change management, or COE/enablement functions within small- to mid-sized enterprises
• Demonstrated experience designing multi-format learning programs (live, virtual, on-demand, peer-led) for diverse, non-technical employee populations
• Deep working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Excel, Power BI, Power Automate, Copilot) with the ability to teach and consult on these tools
• Proven experience with AI technologies and a practical understanding of integrating AI tools into employee workflows and training strategies
• Track record of operating through influence in matrixed or cross-functional environments without direct authority
• Prior consulting, advisory, or staff augmentation experience with the ability to onboard quickly and produce results without a lengthy ramp
• Experience managing vendor/partner relationships for training delivery and platform management
• Ability to build strong customer relationships and deliver customer-centric solutions
• Excellent communication skills to develop and deliver multi-mode communications for different audiences
• Ability to translate technology into human value, making complex tools approachable for all skill levels

Desired skills:

• Prosci Change Management, Microsoft Certified Trainer (MCT), CPTD, or equivalent certifications
• Public-sector, government, or quasi-governmental experience
• Aviation, transportation, or critical infrastructure industry background
• Hands-on LMS migration and configuration experience, particularly Microsoft-integrated platforms
• Experience building technology champion/ambassador programs
• Familiarity with UKG (Kronos), JDE EnterpriseOne, or similar enterprise business applications

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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