Network Administrator

Network Administrator

Technologically savvy with a strong understanding of IT infrastructure and Desktop & VDI management working in support operations troubleshooting Network Switches, Routers, Firewalls, Wireless Devices, Load Balances and VPN. Experienced in Managing Arista, Cisco, Palo Alto, F5, AVI Vmware, Solarwinds, Algosec. Exceptional at multitasking, with proven problem-solving and crisis management skills. Proven track record of leading and developing teams effectively. Excellent verbal and written communication skills. Ability to work in a fast-paced, highly collaborative environment. Past experience in working with a 24X7 service delivery. Service Management best practices (Incident, Change, Problem). Manage Shift roaster. Manage SLA's and escalations. Great communication skills. Great reporting skills. Ability to work in shifts. Perform Event management, Incident Triage. Hands on experience with Arista, Fortinet & Cisco Switching; Cisco Routing; Cisco, Fortinet & Palo Alto Firewall; VPN; Wireless; F5 & AVI VMware load balancer, identify and resolve single point of failure, configure redundancy and automatic failovers, automation of pre and post checks for changes, setting up thresholds for availability and performance, trend analysis, capacity analysis for devices, circuits & licenses, identify EOL and EOSL devices, understanding of tools such as Algosec, Solarwinds; Update CMDB (Netbrain, Certero). Ability to manage multiple Vendor contacts. Create and validate Knowledge Articles.