Facilities Manager
Kickapoo Lucky Eagle Casino Hotel
Job Description
Job Description
Reports to:
Director of Facilities
Supervises:
Maintenance Supervisors, General Maintenance, Electricians, Plumbers, Carpenters,
Refrigeration Specialist, and Preventive Maintenance Supervisor, Tool Crib Clerk
Job Summary:
Manages all functions of mechanical, electrical, plumbing, and aesthetic aspects of the casino
property and grounds through the use of proactive management of casino maintenance staff.
Facilities, Maintenance Manager, acts as liaison between Director of Facilities and all facility
related projects and proactively seeks methods and opportunities to maintain and improve all
property related issues.
Essential Functions:
1) Ensure compliance with the applicable Tribal, Federal and other laws and gaming regulations
and Kickapoo Lucky Eagle policies and procedures.
2) Ensures Maintenance Department maintains the highest possible standards of guest services
by properly listening and responding to guest and team member concerns and questions.
3) Responsible for property walkthroughs, aesthetic recommendations, cost effective and
efficient operational recommendation. Facilities, Maintenance Manager must provide weekly
property and project status reporting.
4) Manages Direct report Supervisors, monitoring day-to-day activities of Supervisors to
include performance reviews, rewards, discipline, time and attendance, scheduling, shift bids,
training, plan work, assign work, direct work, address complaints and resolve issues.
5) Conduct team member meetings to review and discuss changes to policies and procedures,
announce promotions and upcoming events, address issues and concerns with staff and
promote teamwork.
6) Responsible for providing program direction, review, evaluation and oversight to ensure the
effective and safe operation of equipment, building systems, furniture, fixtures, and
emergency support systems.
7) Identify training opportunities, monitor and control budgets, resolve work load conflicts and
manage staffing needs.
8) Maintain and promote open communication with related vendors and contractors including
initiating purchases with follow up.
9) Inspect completed work for conformance to blueprints, specifications, and standards.
10) Ensure compliance with all safety standard codes.
11) Manage and maintain Fire Panel, and all related safety equipment.
12) Adhere to safety practices; handling hazardous materials.
13) Plan and oversee maintenance and repair work and develop an efficient system for dealing
with emerging repairs.
14) Order material as needed and make recommendations of supplies and equipment for
purchase.
15) Manage and oversee all projects to assure scheduled deadlines are met.
16) Maintain daily monitoring of CMMS (Asset Essentials) to assure minimal open work orders.
17) Demonstrate and promote KLECH core values and MAD skills.
18) Manage and maintain security of confidential information entrusted to position.
19) Attend and satisfactorily complete all required training as assigned.
20) Monitor compliance with Federal currency transaction reporting requirements, Title 31
requirements and IRS Currency Transaction Reports and property established Anti-Money
Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
21) The essential functions listed above are not an all-inclusive list but rather a general
representation of the duties and responsibilities pertinent to this position. The duties and
responsibilities will be subject to change based on organizational needs and/or deemed
necessary by the Director.
22) Perform other duties as assigned.
Minimum Requirements to Qualifications:
1) 10 years of Supervision experience in a Facilities Department.
2) Building trade certification, HVAC Certification, Journeyman Plumber Certification or
Maintenance related certification.
3) Knowledge of contractual agreements.
4) Knowledge of warranty related agreements.
5) Knowledge of building operations and aspects of asset management.
6) Strong communication skills in English both written and oral. Spanish or other language
skills a plus.
Other Criteria:
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American
preference is observed.
Skills and Abilities:
1) Ability to work independently with minimal supervision.
2) Ability to maintain effective relationships with the General Manager, Directors, Managers,
vendors and all staff.
3) Ability to work under pressure in a fast paced, stressful environment.
4) Ability to meet multiple deadlines and multi-task
5) Ability to have strong critical thinking, analytical and guest service skills.
6) Must possess a positive attitude with strong organizational and leadership qualities.
7) Ability to add, subtract, multiply and divide in all units of measure.
8) Ability to define problems, collect data, establish facts and draw conclusions.
9) Ability to understand complex instructions and material.
10) Ability to establish and maintain professional relationships with individuals of varying social
and cultural backgrounds and with co-workers of all levels.
11) Ability to work effectively with individuals and demonstrate leadership and team building
skills with empathy and enthusiasm.
12) Ability to maintain confidentiality.
13) Ability to follow and comply with established Casino guest service programs.
Physical Demands:
1) While performing the duties of this position, the team member is regularly required to stand,
sit, walk, push, pull, climb and bend for extended periods; reach with hands and arms; talk
and listen on a regular basis.
2) The team member must be able to concentrate for prolonged periods.
3) Specific vision abilities required by this job include close vision, distance vision, peripheral
vision and depth perception.
4) The team member must be able to communicate effectively in person or using
telecommunications equipment.
5) The team member must have the hand-eye coordination and manual dexterity to operate a
keyboard, touch-screen display, telephone and calculator.
6) Frequently lift and/or move up to 50 lbs.
Work Environment:
1) Normal office setting and casino floor.
2) Frequent walking and standing in a smoke filled environment and frequent contact with the
general public.
3) Temperature controlled environment with varying noise levels. May be exposed to high
levels of noise throughout the day.
4) Extended hours and irregular shifts may be required including nights, weekends and
holidays.
5) Must be able to perform under pressure and work long hours under stressful conditions.
6) May be exposed to the risks associated in attempting to resolve issues with difficult guests
and extremely irate staff members.
7) May be exposed to various types of lighting including, but not limited to: artificial
fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
8) Travel may be required to perform one or more essential functions of this position.
Conditions of Employment:
1) Must be able to obtain and retain a KTTT Gaming Commission License, including successful
completion of background check necessary to obtain and maintain license. Responsible to
keep all documents current and valid at all times.
2) Must be able to provide authorization to work in the United States.
3) Must be at least 18 years of age.
4) Must have access to reliable transportation to commute to and from work.
5) Must comply with KLEC handbook, internal policy and procedures, and gaming regulations
set within KLEC.
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