Team Lead - Portals (Falls Church, VA)

Location Falls Church, VA or St. Louis, MO preferred (remote potential within the continental US) The Role Tesla Government, Inc. seeks a team lead who will manage a team of Portals Engagement and Outreach Specialists supporting U.S. and multinational partners in complex, mission‑driven environments where timely, accurate information sharing is critical. About Us Tesla Government Inc. (no affiliation with the automotive company) is a rapidly growing small business located in Falls Church, Virginia. Founded in 2009, the company seeks to improve how government agencies manage and share information internally and with external partners. Its proven agile, outcome‑oriented approach delivers results quickly, reducing risk and driving client success. An attractive benefits package is offered, including Flex PTO, a flexible work schedule, health benefits, 4% 401(k) matching, competitive compensation, and the option to work from home (telework). Position Summary The Portals Team Lead supervises specialists who support the information needs of clients throughout the government and military while working on Tesla’s GovShare platform. The focus is on knowledge management support, data collaboration, and customer relationship management. The lead ensures customers have the resources they need to accomplish their missions and are connected to the proper support personnel. Essential Duties and Responsibilities Team Management Manage a team of Portals Engagement and Outreach Specialists, determining prioritization of projects, monitoring quality and output, supporting professional development, and establishing and maintaining standards. Support Tesla and client program goals; identify ways the Portals Team can help accomplish them. Own prioritization of team efforts in alignment with client and company goals, including making trade‑off decisions in fast‑paced environments. User Relationship Management Engage with stakeholders of varying seniority, priorities, and levels of platform adoption, navigating complex or sensitive relationships. Interact with clients in person, over the phone, and through email to build and maintain relationships. Provide training to users on navigating and leveraging the GovShare platform, collaboration tools, and integrated applications. Maintain a detailed understanding of GovShare platform’s capabilities to develop solutions to client information‑sharing challenges. Understand the user base and the solutions they need for their missions. Knowledge Management Guide users in structuring and maintaining their information, organizing it in an intuitive manner. Manage extensive compilations of reports to enable users to readily discover information. Continuously improve how information is presented, leveraging visualizations and breaking up text. Ensure that information is shared appropriately, navigating complex permissions and security requirements and advising users and team members on best practices. Understand user base needs and use cases to provide insight to GovShare technical and design teams. Platform Access and Security Enforce Tesla’s security policies with all clients. Manage platform access. Business Development Identify trends to inform platform improvements, service offerings, and strategic direction. Support business development needs, including writing white papers and technical support material for proposals. Travel Occasional travel to client sites. Attributes of a Successful Portals Team Lead Demonstrates maturity in team management, providing timely, constructive and actionable feedback. Can set team strategy over a 1‑3 year horizon and prioritize opportunities to advance overall program. Shows interpersonal skills that enable effective interaction with personnel at all levels of U.S. and foreign governments. Has a mindset for organizing complex information into an easily navigable format. Creates engaging written, graphical, and multimedia content. Delivers on deadlines without compromising quality. Is technically savvy and willing to learn various computer and web‑based applications. Required Qualifications 4+ years of experience working with the U.S. government or military, including leading projects or teams. Demonstrated experience managing complex projects with multiple milestones, deadlines, and stakeholders. Experience with customer/user relationship management. Ability to delegate tasks to ensure execution of complex projects with little supervision. Comfort with public speaking. U.S. citizenship and ability to acquire a security clearance. Desired Qualifications Deployments in support of the U.S. government or military. Experience participating in multinational partner exercises with the U.S. government or military. Overseas work experience. BA/BS/MS in foreign affairs, history, area studies, political science, governmental studies, national security, or a related field. Knowledge of FreeMarker Template Language (FTL), HTML, or Java. Fluency in a language other than English. Existing security clearance. Compensation The expected initial salary for this role is $72,000 annually. Actual compensation may vary based on factors including, but not limited to, job‑related knowledge and skills, education, experience, certifications, geographic location, and organizational needs. Individual compensation will be determined on a case‑by‑case basis. Benefits In addition to base salary, Tesla Government offers a comprehensive benefits package, which includes medical, dental, and vision insurance, retirement savings options, paid time off, paid holidays, and professional development opportunities. EEO Statement Tesla Government Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #J-18808-Ljbffr Tesla Government