Site Reliability Engineer

Genesis10 is currently seeking a Site Reliability Engineer for a contract position with a Global Financial Institution located in Plano, TX. This is a 12 month contract opportunity.

This role requires a strong IT professional focused on establishing and improving monitoring to measure end-to-end performance and end-user availability of systems. As part of this role, the person will primarily be responsible for supporting production or operations of critical applications. They will ensure the application's operational readiness by evaluating its performance, reliability, scale, resiliency, and observability while partnering with business and operations teams to develop technical monitoring requirements.

Responsibilities:

• As part of the SRE team, perform full stack triaging of alerts and engage other engineers to identify the root cause of application performance and stability issues
• Work with stakeholders such as product owners to define service level objectives (SLOs) for application features and services
• Track performance against SLOs in partnership with development teams or other stakeholders, and ensure systems continue to meet SLOs over time
• Design and develop dashboards and reports to communicate key metrics
• Identify opportunities to improve alerting posture and create/update alerts accordingly
• Work closely with the Engineering team to understand application architecture and perform Single point of failure analysis and create scenarios for testing resiliency of the application
• Create/derive NFR/Workload model and ensure performance and resiliency is considered early in the SDLC
• Execute performance/chaos tests, analyze using APM and other tools to identify performance and stability issues
• Document any findings/analysis/results, communicate and present to stakeholders
• Perform analytics on previous incidents to understand root causes and use automation to reduce the probability and/or impact of problem recurrence
• Demonstrate proficiency with DevOps tools, JIRA, ServiceNow, MS Project and perform tasks using the tools

Requirements:

• 8 - 10 years of information technology experience with 6 years working on a DevOps, SRE, or performance engineering team
• Experienced in triaging production issues using APM tools such as Dynatrace, AppDynamics, or New Relic and log aggregation tools such as Splunk, ELK, etc.
• Technical expertise across multiple technology areas and the ability to diagnose complex issues
• Strong experience in Java and Front-end development (UI and UX) (React JS, Angular)
• Experience with Apache/Tomcat Middleware and Java/RESTful services framework (Mulesoft is a plus)
• Backend Database experience is a must - Oracle, SQL Server, Hadoop
• Strong Python, UNIX, Wintel, Perl/Shell scripting
• Strong experience working with CI/CD tools - Bitbucket, JFrog Artifactory, Jenkins, Terraform/Packer, Ansible
• Experience working with Business and Technical leaders to develop KPIs for application monitoring
• Experience with SRE concepts like SLI/SLOs and error budgets and working with developers to track and improve them on a continuous basis

Desired skills:

• College Degree or Higher or equivalent work experience
• Great soft skills - People and communications skills are essential
• Good proficiency in system, network, security and database operations, protocols, and industry standard technologies
• Experience with tools such as Tanium, Artifactory, BMC TrueSight Orchestration
• Experience in command line interfaces (CLI), third party APIs and integration
• Experience in server administration with Red Hat Enterprise Linux and Windows Server
• Good understanding of developing fault tolerant solutions and knowledge in horizontal scaling and resiliency/HA
• Ability to juggle competing priorities and adapt to changes in project scope
• Experience with the Agile/Scrum methodology
• Strong debugging and troubleshooting skills

Pay range: $63.68 - $71.68 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.