IT SOC & Automation Analyst

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. Role Summary The role is responsible for advancing automation and orchestration initiatives across Security Operations through the development, execution, and continuous improvement of workflows, playbooks, integrations, and operational processes. The selected candidate will collaborate with Security Operations analysts, incident responders, and security engineers to reduce manual effort, improve operational efficiency, enhance response consistency, and strengthen the organization's detection and response capabilities. In addition to automation-focused responsibilities, the role will participate in security monitoring, investigation, and incident response activities to support day-to-day operations and identify opportunities for process optimization and automation. Core Objective Support the organization's Cybersecurity Operations function through security monitoring, threat detection, incident response, automation, orchestration, and continuous improvement initiatives that enhance the effectiveness, efficiency, and maturity of detection and response capabilities. About Security Operations Security Operations is responsible for continuously monitoring, protecting, and improving the organization's security posture through threat detection, incident response, threat hunting, detection engineering, security automation, vulnerability management, data protection monitoring, and other operational cybersecurity capabilities. Key Responsibilities Support the development, execution, testing, and maintenance of automation workflows, orchestration playbooks, and response processes. Execute and validate automation workflows for alert enrichment, ticket management, notification, evidence collection, escalation, and response activities. Identify repetitive operational tasks and opportunities for automation across security monitoring, investigation, and incident response processes. Assist with the integration of security technologies including SIEM, EDR/XDR, threat intelligence platforms, ticketing systems, cloud platforms, and other security tools. Support workflow enhancements, automation testing, playbook tuning, and process optimization initiatives. Monitor, triage, investigate, and document security alerts and events using established procedures, runbooks, and escalation paths. Support incident response activities including investigation, evidence gathering, containment coordination, remediation tracking, and documentation. Analyze security events, alerts, and operational data to identify opportunities for improved automation and operational efficiency. Collaborate with SOC analysts, security engineers, platform owners, and other stakeholders to improve detection, response, and operational processes. Maintain automation documentation, playbooks, runbooks, workflow diagrams, operational procedures, and knowledge articles. Required Qualifications and Experience Educational background in Cybersecurity, Computer Science, Information Technology, Engineering, or a related discipline, preferably with cybersecurity-focused coursework, specialization, or practical security exposure. Practical understanding of cybersecurity and security operations concepts including alert triage, incident response, threat detection, attack techniques, networking fundamentals, operating systems, identity security, and core security principles. Working knowledge of scripting, automation concepts, APIs, JSON, REST, workflow logic, or similar technologies using Python, PowerShell, or related tools. Exposure to security operations or security technology environments such as SIEM, EDR/XDR, SOAR, identity and access management, cloud security, threat intelligence, ticketing systems, or security analytics platforms. Ability to analyze logs, alerts, security data, user activity, system events, and investigation details to identify patterns, anomalies, and potential security concerns. Ability to break down technical problems, investigate issues logically, document observations clearly, and identify opportunities for improvement or automation. Strong attention to detail, structured thinking, curiosity, and willingness to work across both security operations and automation-oriented activities. Effective written and verbal communication skills with the ability to document findings, explain observations, and collaborate with team members and stakeholders. Work Schedule & Location Hybrid – 3 days per week in the office. Franklin Templeton offers employees a competitive and valuable range of total rewards – monetary and non-monetary – designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $80,000 – $95,000, depending on location and level of relevant experience, plus discretionary bonus. At Franklin Templeton, we believe your benefits should support your life, your goals, and your future. That’s why we offer a comprehensive Total Rewards package designed to help you thrive both personally and professionally. Highlights of our benefits include: - Paid Time Off: Three weeks of PTO in your first year - Health Coverage: Competitive medical, dental, and vision insurance to support your well-being - Retirement Savings: 401(k) plan with an 85% company match on pre-tax and/or Roth contributions, up to IRS limits - Equity & Investing: Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities - Learning Education Assistance Program (LEAP): To support your ongoing growth and career advancement - Employee Investment Benefits: Opportunity to purchase company funds with no sales charge Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. When you become part of Franklin Templeton, you’ll join a company dedicated to progress. A company that doesn’t settle. One where we pursue our ambitions with energy and persistence. That’s why it’s so important that we empower and encourage the progress of our employees. From our welcoming, inclusive, and flexible culture – to our global and diverse business, we provide opportunities to help you reach your potential while contributing to ours. At Franklin Templeton, we embrace individual differences and value experience and perspectives brought by talent from around the world. And, although we are all different, we all have one thing in common – we are dedicated to what we do. So whether you’re just starting your career journey, are well on your way, or are seeking a new direction, you’'ll find the support you need to grow your career with us. Come, join us, and help us shape the future of the global asset management industry!