Internship - IT Support

About the Position Department: IT Support Location: General Office, Eau Claire, WI Reports To: Team Lead, Senior Manager Travel Required: None Pay Range: $17.25 / hour Why Work for Menards? Profit Sharing & 401K Profit Sharing & Team Member Discount Highly collaborative work environment Monday – Friday work week Position Summary The IT Support Intern is responsible for providing equipment repair assistance to the Menards’s stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience. The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday. The schedule is flexible and we work with your school schedule! Primary Responsibilities Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups Repair and perform maintenance on company owned computers and peripherals Perform generic and basic tests on connectivity and application launches Repair and troubleshoot tablets of various models and sizes Recommend or perform remedial actions to correct problems and documents issues Enter commands and observe system functions to verify correct system operation Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management Follow established company policies regarding safekeeping and security of equipment under repair #J-18808-Ljbffr Menard Inc.