Clinical Documentation Improvement Specialist (Onsite in Oahu)

Job ID: 99825049584Posted: 2026-09-13Location: Honolulu, Hawaii, United StatesSalary: $72,800 - $130,000/yearJob Area: Medical & Clinical OperationsCompany: UnitedHealth GroupOptum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.The Clinical Document Improvement Specialist - (CDS) is responsible for providing CDI program oversight and day to day CDI implementation of processes related to the concurrent review of the clinical documentation in the inpatient medical record of Optum 360 clients' patients. The goal of the CDS oversight and practice is to assess the technical accuracy, specificity, and completeness of provider clinical documentation, and to ensure that the documentation explicitly identifies all clinical findings and conditions present at the time of service.This position collaborates with providers and other healthcare team members to make improvements that result in accurate, comprehensive documentation that reflects completely, the clinical treatment, decisions, and diagnoses for the patient. The CDS utilizes clinical expertise and clinical documentation improvement practices as well as facility specific tools for best practice and compliance with the mission/philosophy, standards, goals, and core values of Optum 360. In this position the CDS will utilize the Optum CDI 3D technology that is assisting hospitals to improve data quality to accurately reflect the quality of care provided and ensure revenue integrity.Our three-dimensional approach to CDI technology, paired with best-practice adoption methodology and change management support, is helping hospitals make a real impact on CDI efficiency and effectiveness.Increase in identification of cases with CDI opportunities, with automated review of 100% of recordsImproved tracking, transparency, and reporting related to CDI impact, revenue capture, trending, and complianceImproving the specificity and completeness of clinical documentation, resulting in more accurate codingThis position does not have patient care duties, does not have direct patient interactions, and has no role relative to patient care.Work Location: onsite at Queen's Medical Center, 1301 Punchbowl Street, Honolulu, Hawaii 96813Primary Responsibilities:Provides expert level review of inpatient clinical records within 24-48 hours of admit; identifies gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the condition and acuity of care providedConducts daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificityProvides expert level leadership for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendationsActively communicates with providers at all levels, to clarify information and to communicate documentation requirements for appropriate diagnoses based on severity of illness and risk of mortalityPerforms regular rounding with unit-based physicians and provides Working DRG lists to Care CoordinationProvides face-to-face educational opportunities with physicians on a regular basisProvides complete follow-through on all requests for clarification or recommendations for improvementLeads the development and execution of physician education strategies resulting in improved clinical documentationProvides timely feedback to providers regarding clinical documentation opportunities for improvement and successesEnsures effective utilization of Optum CDI 3D Technology to document all clarification activityUtilizes only the Optum360 approved clarification formsProactively develops a reciprocal relationship with the HIM Coding ProfessionalsCoordinates and conducts regular meetings with HIM Coding Professionals to reconcile DRGs, monitor retrospective query rates and discuss questions related to Coding and CDIEngages and consults with Physician Advisor / VPMA when needed, per the escalation process, to resolve provider issues regarding answering clarifications and participation in the clinical documentation improvement process.Actively engages with Care Coordination and the Quality Management teams to continually evaluate and spearhead clinical documentation improvement opportunitiesYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:For RN candidates, must have a current Hawaii RN license or obtain within 90-days of hire date5+ years acute care hospital clinical RN experience OR Medical Graduate with CDI experience and CDI certification (CCDS, CDIP)Experience communicating & working closely with PhysiciansProficiency in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical RecordsPreferred Qualifications:BSN degree if an RNCCDS, CDIP or CCS certificationExperience in Clinical Documentation ImprovementCAC experience (Computer Assistant Coding)Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.