Professional - Export Coordinator
Mindlance
Job Title
Accountabilities:
Provide exceptional customer service and problem resolution to order inquiries and various questions or issues
Utilize SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors and other sources
Ensure all required export documents are complete and accurate, as well as, correctly and timely transmitted to appropriate parties
Work effectively with customers, vendors, warehouse team and carriers to complete and schedule shipments according to delivery date requirements
Skills:
Proficient in Windows, Word, Excel and SharePoint
Strong interpersonal and communications skills in both verbal and written format
Demonstrated problem solving capabilities
Ability to work accurately and independently in fast paced environment while meeting established metrics
o 100% daily shipping deadlines
o Initial customer response within 24 hours
o One or less customer service related claim/month
Previous success as customer service, logistics or procurement operations associates are typically good candidates
Specific Responsibilities Include:
Standard/Non-Standard Picks (all applicable countries)
Freight Quoting
Shipment Consolidation/Close/Completion
Tentative Pricing
Capability and adaptability to assume complete export responsibilities to enable seamless coverage by providing flow-to-the-work and back-up support
o KTW to KTE Shipments
o Sales Order Entry (all countries)
o Support of Quoting and Alternative Sourcing
o Customer Initiated Claims and Repairs Research/Resolution
o Other export related activities as requested
EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
MindlanceVacancy posted 16 hours ago
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