Customer Service Representative - $19.00-$22.00 per hour

Role: Customer Service Representative

Responsibilities: Provide excellent front-line customer service by greeting, answering questions, and assisting customers. Resolve customer complaints and issues, process orders, and manage outgoing/incoming mail and deliveries. Monitor and ensure timely processing and shipment of orders. Build and expand the customer base through quality service and suggest improvements for better customer experience. Perform administrative duties such as data entry, filing, and copy tasks.

Qualifications & Skills: High School Diploma or GED, at least 1 year of customer service experience. Strong verbal and written communication skills; bilingual in English and Spanish a plus. Proficient in typing, computer skills, organized, and able to work independently or in a team. Analytical and problem-solving abilities with good judgment.

Physical & Additional Requirements: Ability to stand, walk, lift 10-20 pounds, and perform physical tasks as needed. Vision and dexterity are necessary.

Benefits & Compensation: Competitive hourly pay, health, dental, vision plans, life insurance, FSA, 401(k), paid holidays, vacation, sick leave, employee assistance, and career growth opportunities.