Manager on Duty/Front End Supervisor

Description

The Manager on Duty will supervise all front-end staff and perform administrative tasks assigned by the store manager. The MOD will close the store on some nights and ensure we are ready for opening.

Supervisory Responsibilities:

· Oversee the daily workflow of the front-end staff.

· Lead the store in all corporate assigned programs and policies.

· Recommends discipline and termination of employees by partnering with their Store Management as needed and in accordance with policy.

Duties/Responsibilities:

· Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.

· Assist with all closing and opening duties to ensure the store is ready for business.

· Continually trains and supports front-end staff and cash office procedures.

· Maintain safety, cleanliness, and attractiveness of the front-end, bathrooms and parking lot.

· Ensures all front-end supplies and Ice are full.

· Performs other related duties as required.

Requirements/Responsibilities

Required Skills/Abilities:

· Exceptional customer service and managerial skills.

· Excellent verbal and written communication skills.

· Excellent organizational and time-management skills.

· Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience:

· High School Diploma or Equivalent.

· At least one year of experience in a retail environment, preferably in customer service, with increasing levels of responsibility.

Physical Requirements:

· Must be able to lift up to 50 pounds at times.

· Must be able to traverse and access all areas of the supermarket.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.