Receptionist

Company Overview:

Gulf Copper LLC, a subsidiary of Davie Defense, is a leading Marine Repair and New Construction company based in Galveston, Texas, with more than 75 years of ship repair and fabrication experience on the Gulf Coast. Gulf Copper’s primary business is the repair and refurbishment of marine vessels, ship construction, and fabrication for transportation, government, and oil and gas markets.

Benefits:

• 401 (k)
• Group Health & Dental Plan
• Short-& Long-Term Disability Insurance
• Life & Voluntary Life Insurance
• Holiday & Vacation Pay
• Employee Assistance Program

This position is responsible for the following: Other duties may be assigned.

1. Promptly, accurately, professionally and courteously receives all telephone calls and visitors and directs and/or records and relays messages.
2. Superior time management skills represented by reporting to work regularly and on time, leaving and returning from lunch on a set scheduled time, and leaving for the day at the end of shift.
3. Proficient at using all features of the telephone system and voice mail (M365 Teams & Call Tower portal).
4. Opens and appropriately stamps delivered mail then sorts into appropriate folders for distribution.
5. Signs for deliveries when necessary and notifies recipients.
6. Submit expenses after training such as office supplies or expenses for meetings and restroom supplies.
7. Track supply usage and notifying management when reorders are needed.
8. Taking linens to the Washateria.
9. Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor.
10. Respects confidentiality in discussing staff, customers and organizational matters.
11. Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor, including external errands such as order/pickup lunch for meetings, pick up/drop off US Mail, FedEx, bank deposits, money orders, etc. as needed.
12. Preparing meeting spaces prior to scheduled meetings.
13. Cleanup for meetings and office events.
14. Ensuring restrooms are consistently stocked with air fresheners and related items.
15. Monitoring general office appearance and functionality.
16. Conducts oneself appropriately and professionally.
17. Assisting with document preparation and organization as needed.
18. Supporting internal communications and administrative requests as needed.
19. Providing overflow administrative support as needed.
20. Assist with Human Resources Daily Duties:
21. Make badges for visitors.
22. Direct welder/fitter for test site if HR is not available.

Required Education & Experience:

1. High school diploma or general education degree (GED); or six to 12 months related experience and/or training; or equivalent combination of education and experience.
2. Customer satisfaction skills, including dealing effectively with the public, both in person and over the telephone.
3. Computer applications related to the work (M365 SharePoint, One Drive, Microsoft Word and Excel, Microsoft Outlook, etc.).
4. Standard office administrative practices and procedures, including the use of standard office equipment.
5. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Working Conditions:

1. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from Galveston.
2. Strength to lift and carry materials weighing up to 20 pounds.
3. Vision to read printed materials and a computer screen.
4. Hearing and speech to communicate in person and over the telephone.
5. Regular exposure to all weather conditions, especially hot, humid and/or rainy weather, combined with regular work time indoors in environmentally controlled conditions.

Necessary Equipment Operation:

1. Phone System, computer, scanner, copier, fax machine, etc.

Special Skills:

1. Excellent interpersonal and bi-lingual (Spanish) communication skills preferred.
2. High performance and a strong team player.
3. Commitment to company values.