Health Unit Coordinator

Health Unit Coordinator

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.

The Health Unit Coordinator manages the communication center of the inpatient nursing units, communicating courteously, effectively, and efficiently with all customers. Completes clinical information system and patient record responsibilities including admission, discharge, and transfers, patient registration, obtaining and updating insurance information; ensures that records are complete and accurate to allow for patient billing. Ensures nursing staff is aware of patient needs communicated to the HUC through the nurse call system. Notifies appropriate staff during emergency situations, acute admissions, and discharges. Provides assistance as needed to the nursing staff.

Key Responsibilities:

• Assists families to become oriented to the hospital.
• Answers families' questions promptly and seeks further information as needed for the family.
• Clearly and efficiently communicates all patient care information to the appropriate team member.
• Monitors all charts continuously for new orders and transcribes physician orders in a timely manner.
• Reviews pre-op charts to ensure completion by appropriate staff prior to surgery.
• Completes all paperwork for admissions and discharges according to policy and procedure

Required Qualifications:

• High School Diploma/GED
• Medical Terminology
• 3 Years Unit Clerk, Unit Secretary, or Health Unit Coordinator

Preferred Qualifications:

• Basic Life Support (BLS)
• Pediatric Advanced Life Support (PALS)
• Basic computer skills
• Bilingual English / Spanish

Compensation is determined based on years of relevant experience and departmental equity.