Inbound Operations Team Leader (Overnight)

The starting pay range for this position per hour is $26.50 - $28.50. The full pay range for this position per hour is $26.50 - $45.05

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

ALL ABOUT TARGET  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.   Learn more about Target here.    

 

ALL ABOUT   GENERAL MERCHANDISE  

Experts   of   operations, process and   efficiency who   enable a consistent experience for our guests by ensuring product   merchandised and available , accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment,   and promotional signing processes for all   General Merchandise ( GM )  areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick,   pack   and ship fulfillment work.  

The   Inbound   team   are experts at unloading   trailer deliveries and preparing the merchandise to be stocked on the sales floor.  

At Target ,   we believe in our   leaders   having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Operations Team Leader can provide you with the   skills and experience of :   

• G uest service fundamentals and experience building a guest - first culture on your te am  

• R etail business fundamentals ,   including   department sales trends, inventory management, guest shopping patterns,   pricing   and promotions strategies  

• P lanning   department (s) daily/weekly workload to support business priorities and deliver sales goals  

• L ead ing   a team of   hourly   team members, including skills in interviewing, developing, coaching,   evaluating   and   retaining   talent.  

 

As an Inbound Operations   T eam   Lead er , no two days   are ever the same, but a typical day w ill   most likely   include   the following responsibilities:  

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.  

• Ensures every team member understands, is trained, and consistently   delivers on   Target’s guest experience commitments   and consistent operations.  

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.  

• Reviews area guest, financial, and team outcome metrics to   identify   opportunities ,   takes action to improve , and   aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.  

• Understanding sales goals   and   plans ,   and   executing daily/weekly workload to   deliver   department and store sales goals and guest engagement.  

• Leading and sh aring   expertise   in   operations,   freshness,   accuracy   and efficiency .  

• With guidance from your direct leader,   establish   clear goals and expectations and hold team members   accountable   to expectations.  

• With   the   guidance   of your d irect   leader ,   u tilize   your   workload planning tools   to complete all scheduled workload ensuring area s are   guest ready at store open .  

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your   direct   leader .  

• Assess all GM   backroom, sales floor   areas   and review   reporting to   identify   gaps and develop a plan to resolve   any issues   identified .  

• Enable a consistent experience for our guests by   ensuring   product   is   available for purchase .  

• Assist   your   direct leader   in   l ead ing   and   following up   on organizational and operational   change .  

• With   guidance and   assistance   fro m your direct leader ,   build a team of GM   E xperts from   initial   selection   through   onboarding and learning.   Develop   team members through ongoing training and direction by giving direction and providing feedback whe n   validating   work completion.  

• Demonstrate   inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating   equitable   experiences.  

• D emonstrate a culture of ethical conduct,   safety   and compliance ;   l ead team to work in the same way and hold others accountable   to   this commitment .  

• Lead and   demonstrate   a safety culture through modeling and recognizing safe behaviors,   identifying   and correcting hazards, holding team accountable to following safety expectations,   assisting   with incident response, and reporting/investigating injuries   timely   and accurately.  

• Model the execution of physical security processes   in order to   enhance the instore security culture.  

• Support merchandise protection strategies across the total store ,   including ordering, storage and appli cation as directed by best practices .  

• If applicable, as a   k ey   c arrier, follow all safe and secure training and processes .  

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs  

• Address   all store and offsite emergency and compliance needs.  

• Support guest services such   as back-up cashier, order pick up (OPU) and   Drive   up (DU)  and   maintain   a compliance culture while executing those duties, such as compliance with federal, state, and local   adult beverage   laws .  

• All other duties   based   on business needs .  

 

 

WHAT WE ARE LOOKING FOR  

This may be the right job for you if:  

• You enjoy interacting and helping others - including guests that   shop   our store and fellow team members you work with .  

• You thrive in a fast-moving, highly   active   and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.  

• You are open to   working   a   variable   work schedule with varying hours,   days   or shifts (including nights, weekends,   holidays , closing shifts   and other peak shopping times).  

 

The good news is that we   have some amazing training that will help teach you ever ything you need to know to be an Inbound Operations Lead .   But there are a few   things   you   need   from the get-go:  

• High school degree or equivalent  

• Age  18  or older  

• Previous   retail experie nce preferred, but not   required  

• Lead and hold others accountable  

• Learn and adapt to current technology needs  

• Work independently and as part of a team  

• Manage workload and prioritize tasks independently  

• Capability to remain focused and composed in a fast-paced environment and   accomplish   multiple tasks within established   timeframes  

• Welcoming and helpful attitude   toward all gues ts and other team members  

• Effective communication skills  

 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:   

• Access all areas of the building to respond to guest or team member issues  

• Interpret instructions,   reports   and information  

• Accurately handle cash register operations   as needed  

• Climb up and down ladders   as   needed  

• Scan, handle, and move merchandise efficiently and safely, including   frequently   lifting ,   carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without   additional   assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions.  

• Flexible work schedule (e.g., nights,   weekends   and holidays);   reliable and prompt   attendance necessary  

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.  

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).  

 

Benefits Eligibility

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Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to View email address on apply.j-vers.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.