Executive Director of Operations - Healthcare Services

Executive Director of Operations – Healthcare Services

Category

Location

$185,000 - $225,000

Job Reference

189598

Job Description

The Opportunity

This role is with a large, multi-site healthcare services organization undergoing continued growth and operational evolution. The business delivers care across a diverse set of service lines and operates within a complex, physician-centric environment, balancing both fee-for-service and value-based care models.

The Executive Director of Operations will serve as a senior leader responsible for a significant portion of the organization’s operating footprint, overseeing multiple service lines and a P&L exceeding $150M. This individual will report directly to executive leadership and play a critical role in driving performance, standardization, and scalable growth across the platform.

This role will have responsibility for a core portion of the organization’s Midwest footprint, partnering closely with leadership to support continued expansion and operational consistency across markets.

This is a high-impact leadership opportunity for an experienced operator who thrives in dynamic healthcare environments and is comfortable navigating complexity, ambiguity, and scale.

Role Overview

The Executive Director will lead operations across a broad portfolio of clinical services, partnering closely with physician leadership, functional executives, and frontline teams to improve access, efficiency, financial performance, and patient outcomes.

This role requires a leader who can operate both strategically and tactically—setting direction while also ensuring disciplined execution across a multi-site environment. The VP will be expected to drive alignment across service lines, elevate operational consistency, and build infrastructure to support continued growth.

Key Responsibilities

Operational Leadership & Performance

• Oversee day-to-day operations across multiple service lines within a large, multi-site healthcare platform
• Drive performance across key metrics including access, throughput, patient experience, and financial outcomes
• Establish and maintain operating rhythms, reporting structures, and accountability frameworks
• Hold full accountability for a $150M+ P&L, including revenue growth, cost management, and margin improvement
• Partner with finance to develop budgets, forecasts, and performance improvement plans
• Identify and execute opportunities to improve efficiency and optimize resource allocation
• Collaborate closely with physician leaders to align operational priorities with clinical objectives
• Support service line growth, provider engagement, and practice optimization initiatives
• Build trust and credibility across clinical and administrative stakeholders

Strategic Execution & Transformation

• Lead key enterprise initiatives, including service line expansion, operational redesign, and performance improvement efforts
• Translate strategic priorities into executable plans with clear milestones and outcomes
• Drive change management across a distributed organization with diverse stakeholders
• Lead and develop a team of operational leaders, fostering a culture of accountability, collaboration, and continuous improvement
• Build organizational capabilities to support scale, including talent development and succession planning

Qualifications

• 10+ years of progressive leadership experience in healthcare operations, ideally within multi-site provider organizations
• Demonstrated experience managing large-scale operations with significant P&L responsibility
• Strong track record of driving operational performance and leading complex initiatives
• Experience working closely with physicians and clinical leadership in ambulatory or outpatient environments
• Familiarity with both fee-for-service and value-based care models
• Proven ability to lead through influence in matrixed, fast-paced organizations

Profile

• Strategic thinker with strong execution orientation
• Comfortable operating in complex, evolving environments
• Data-driven decision maker with strong financial acumen
• Collaborative leader with executive presence and the ability to influence at all levels
• High level of ownership, accountability, and adaptability

Location

• Midwest-based preferred, with regular in-market presence required

Why This Role

This is an opportunity to step into a senior leadership role within a scaled healthcare organization at an important inflection point. The position offers meaningful scope, direct exposure to executive leadership, and the ability to drive impact across a broad operational footprint.

The ideal candidate will be energized by the opportunity to lead at scale, influence strategy, and drive measurable results across a complex, multi-site healthcare environment.