Desktop Support Engineer
Hays
Desktop Support Technician
Location: Indianapolis, IN
Work Type: Onsite
Employment Type: Contract
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Job Description
We are looking for an experienced Desktop Support Technician to provide hands-on technical support to end users in an enterprise environment. The ideal candidate will have strong troubleshooting skills across Windows desktops/laptops, Microsoft 365 applications, hardware, software, peripherals, and basic networking.
Required Skills
- 2+ years of experience in Desktop Support, IT Support, Help Desk, or End User Computing
- Strong hands-on experience supporting Windows 10/11 environments.
- Experience with Active Directory and Microsoft 365
- Good knowledge of desktop/laptop hardware and peripheral troubleshooting.
- Experience with PC imaging, deployment, software installation, and hardware refreshes
- Experience working with an ITSM/ticketing system such as ServiceNow. xhyhwjd
- Strong communication, customer service, and problem-solving skills.
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