Lead, Contact Center Transformation Strategy
PwC
PwC in Florham Park, NJ is seeking a Manager to lead contact center transformation strategy engagements from opportunity assessment through implementation planning. You will supervise teams, coach junior staff, manage client accounts, and bring together strategy, business knowledge, and sound judgment to navigate complex work within our Strategy Consulting practice. The role emphasizes collaboration across the Commercial & Service Excellence network, analysis of customer behavior and service #J-18808-Ljbffr PwC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Lead, Contact Center Transformation Strategy in Florham Park, NJ vacancy
- ...is seeking a Director, Global HR People Lead, Digital Services in East Hanover, NJ. You... ...with business leaders to shape HR strategy, manage talent, rewards, and culture, while... ...across geographies, ensuring enterprise-wide transformation and sustained business performance. #J-...Transformation
$185.5k - $344.5k
...travel.Reporting into the ED, US Business Strategy Lead, this role leads day-to-day strategy... ...strategy, strategic operations, transformation, or relevant pharma / healthcare experience... ...the nature of your request and your contact information. Please include the job requisition...TransformationFull timeLocal areaRemote workRelocationNovartis
East Hanover, NJ7 days ago$185.5k - $344.5k
...Novartis is on a mission to transform medicine and improve lives worldwide... ..., and drive innovation. The Strategy, Platforms & Transformations... ...Discovery & Innovation: Lead discovery initiatives, design... ...nature of your request and your contact information. Please include...TransformationWorldwide$185.5k - $344.5k
...LGBTQ+ business community. Please do not contact the recruiter directly. Summary... ...Reporting into the ED, US Business Strategy Lead, this role leads day-to-day strategy engagements... ...strategy, strategic operations, transformation, or relevant pharma / healthcare experience...TransformationFull timeLocal areaRemote workRelocationNovartis
East Hanover, NJ10 days ago$130.7k - $196.1k
...experiencesSummaryWe are seeking a highly skilled, strategic, and forward‑looking Operational Technology (OT) Strategy Leader to lead the digital transformation and enhance operational efficiency across our manufacturing plants. Reporting to the CISO / Director of IT...TransformationTemporary workWork experience placementFlexible hoursAdvanSix
Parsippany, NJ8 days ago$124k - $280k
...ApplicableSpecialismCorporate and Business StrategyManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation Strategy Senior Manager you will lead large-scale transformation efforts focused on improving contact center operations, service models,...TransformationFull timeH1bPwC
Florham Park, NJ2 days ago$99k - $232k
...LevelManagerJob Description & SummaryThe OpportunityAs a Manager, Contact Center Transformation Strategy you will help shape and advance transformation work... ...and business performance. As a Manager you will lead teams and projects, coach junior staff, manage client accounts...TransformationFull timeH1bWork at officePwC
Florham Park, NJ2 days ago$183.4k - $322.1k
...Position Summary The Service Strategy Manager is a client-facing... ...into actionable service transformation solutions. This role is ideal... ...you will be responsible for: Leading engagements that define... ...across digital self-service, contact center, and/or field service customer...TransformationLocal areaVisa sponsorshipDeloitte
Morristown, NJ3 days ago- ...Position Summary The Service Strategy Senior Manager is a client-... ...digital self-service, contact center, and/or field service domains... ...service strategy and technology transformation expertise with strong AI... ...at the executive level and leading cross-functional teams. You...TransformationSeasonal workLocal areaVisa sponsorship
Deloitte
Morristown, NJ3 days ago - ...Job Title: R2870298 Digital Consumer Experience Strategy Lead Location: Morristown, NJ About The Job: Sanofi is a leading pharma company under deep digital transformation in its different engagements with patients, customers, employees, and stakeholders....TransformationFor contractorsWork experience placementShift work
Sanofi
Morristown, NJ1 day ago $159.3k
...expertise, healthcare insights, communications strategy, and creativity to deliver high-quality... ...-focused engagement.The Practice Lead, Medical and Scientific Communications will... ...and guide employees through growth, transformation, and organizational change.Qualifications...TransformationFull timePart timeImmediate startRemote workWorldwideIQVIA
Parsippany, NJ3 days ago$93.2k - $170.9k
...performance improvement and digital transformation. Join our team of strategic... ...depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement... ...inquiries to the Global Call Center (GCC) at USTalentCICInbox@...TransformationContract workLocal areaDeloitte
Morristown, NJ5 days ago- ...professional services company with leading capabilities in digital,... ...40 industries, we offer Strategy and Consulting, Interactive,... ...and Intelligent Operations centers. Our 506,000 people deliver... ...s Oracle practice:You Are:A transformation maven with the skills to help...TransformationFull timeWork experience placementLive inWork at officeLocal area
Accenture
Morristown, NJ4 days ago $141k - $278k
...Salesforce Life Sciences Lead Technical ArchitectOur Deloitte... ...with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design... ...your inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationWork experience placementLocal areaDeloitte
Morristown, NJ4 days ago- ...of digital and technological transformation, we must ask ourselves this:... ...brings exciting opportunities to lead and oversee the tax planning... ...of the Novartis corporate strategy. This role will be responsible... ...nature of your request and your contact information. Please include...TransformationFull timeLocal areaShift work
Vctavern
East Hanover, NJ2 days ago $134.5k - $265.1k
...growth through customer and commercial strategy, data and analytics, Generative AI,... ..., commerce, sales, and service. As a Lead Business Transformation Architect specializing in Adobe Commerce... ...your inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationLocal areaVisa sponsorshipDeloitte
Morristown, NJ5 days ago- ...Accenture helps the world's leading enterprises reinvent by building their digital core... ...organizations across industries. Our strategy is to be the reinvention partner of choice... ...successfully led and delivered modern transformations.They help design, implement, and...TransformationWork experience placementLive inWork at officeLocal area
Accenture
Convent Station, NJ16 hours ago $163.4k - $322.1k
Position Summary Engineering Transformation-Strategy Growth and Transformation Technology Senior... ...an accomplished Digital Transformation Lead who drives strategic change and... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....TransformationLocal areaFlexible hoursDeloitte
Morristown, NJ7 days ago$105.4k - $207.8k
...possess these skills: Proven ability to lead and coordinate a team of analysts across... ...intelligence, application security business transformation, and continuous compliance... ...direct your inquiries to the Global Call Center (GCC) at ****@*****.***....TransformationLocal areaVisa sponsorshipShift workRotating shiftDeloitte
Morristown, NJ5 days ago$119k - $218.3k
...- Digital Assets Enterprise Strategy, Risk and Operating Model Design... ...strengthen, protect, and transform their organizations. Join our... ...assets. You’ll collaborate with leading organizations to develop and... ...inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationContract workWork at officeLocal areaDeloitte
Morristown, NJ7 days ago$141.2k - $278.3k
Position Summary Lead Solution Architect - AI & Engineering... ...technology solutions that transform mission-critical business operations... ...teams to shape solution strategy, guide implementation, and... ...inquiries to the Global Call Center (GCC) at ****@*****.***...TransformationLocal areaFlexible hoursDeloitte
Morristown, NJ4 days ago$134.5k - $265.1k
...future-ready architectures, and leading implementation across... ...accuracy, and data collection strategies that feed a unified, enterprise... ...to the Global Call Center (GCC) at ****@*****.***... ...Enablement | Package Business Transformation ArchitectureSame job...TransformationLocal areaVisa sponsorshipDeloitte
Morristown, NJ5 days ago$86.7k - $170.9k
...Services - AI & E - EaaS - Consultant, Strategy Growth & Transformation - FY27Position Summary Join our AI &... ...meetings with client and project leads, maintain project documentation, and... ...business and engineering groupsData center and application migration projectsBusiness...TransformationLocal areaFlexible hoursDeloitte
Morristown, NJ3 days ago$161k - $202k
We Are TevaWe’re Teva, a leading innovative biopharmaceutical company... ...CRM & Marketing Technology Strategy is a senior technology... ...engagement strategies, and digital transformation goals.• Serve as a strategic... ...of your request and your contact information. Only inquiries...TransformationTemporary workLocal areaWorldwideFlexible hoursTeva Pharmaceutical Industries
Parsippany, NJ6 days ago- ...US Transplantation Medical Publications Lead Location: Morristown, NJ About The Job... ...plans, as appropriate. Support evolving transformation of Omnichannel/Digital and support... ...strategically support social media channel strategy. Collaborate closely with colleagues in...TransformationWork at office
- ...of Product Management to own the strategy and delivery of its worldwide contact center technology ecosystem. You'll... ...business outcomes Stand up and lead cross-functional product pods spanning... ...and leading global, matrixed transformations ~ Strong executive...TransformationFull timeWorldwide
Affinity Search Partners
Troy Hills, NJ4 days ago - ...Senior Director, Americas Region Lead, Diversity & Inclusion in... ...Trials (DICT) team, where we're transforming how clinical research... ...roadmap. Create operational strategies incorporating digital tools for... ...performance indicators (KPI) contact. Stay current on regulatory...TransformationLocal area
- ...Operations within the National Accounts Services organization. This leadership role drives enterprise transformation and AI initiatives, partnering with senior leaders to shape strategy, investments, and execution. You will synthesize insights to inform decisions and deliver...Transformation
- ...Vice President of Strategy About the Company Middle-market healthcare and pharmaceutical... ...candidate will be instrumental in leading value creation initiatives, driving key... ...record in driving business growth and transformation, is essential for this position....Transformation
- Responsibilities include but are not limited to: Support the Chief Marketing & Strategy Officer to translate marketing and transformation priorities into clear plans, decisions, timelines, owners, and follow-through. Manage the operating rhythm of the team, including...Transformation
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Lead, Contact Center Transformation Strategy. Be the first to apply!
Related searches
- finance transformation jobs Florham Park, NJ
- agile transformation coach Florham Park, NJ
- call center rn Florham Park, NJ
- call center associate Florham Park, NJ
- call centre Florham Park, NJ
- contact center engineer Florham Park, NJ
- call center inside sales representative Florham Park, NJ
- contact center solution architect Florham Park, NJ
- call center operator Florham Park, NJ
- call center Florham Park, NJ