Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I first opened my agency in 2009 before taking on a leadership role as a State Farm sales manager. That experience gave me a strong foundation in coaching, mentoring, and building successful teams, which I now bring back into my agency every day. Today, I lead a team of four talented professionals who share my passion for growth, service, and creating an exceptional customer experience.

Our office culture is fun, outgoing, and centered around continuous learning and development. We value collaboration, positivity, and a willingness to grow together as a team. Training is an important part of our environment—whether you’re new to the industry or looking to sharpen your skills, you’ll have support every step of the way.

One of the unique benefits of joining our team is our four-day workweek. Team members work from 8 a.m. to 6 p.m., Monday through Thursday or Tuesday through Friday, giving them a three-day weekend every week to recharge and enjoy life outside of work.

If you’re looking for a role where professional growth meets work-life balance—and where fun and teamwork are part of every day—this could be the perfect place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Roger Ellsworth - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.