Dental Receptionist

Dental Receptionist

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities. We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Dental Receptionist based in Framingham, MA. The Dental Receptionist is responsible for patient registration, completion of subsidized health insurance applications, insurance verification, assessing patient eligibility for state and federal health insurance entitlements and educating patients pertaining to related entitlements/programs, data entry and clerical duties.

Job Summary:

• Responsible for managing schedules by confirming appointment slots for providers and ensuring correct timing for procedures.
• Tracks no-show appointments, fills open slots, and coordinates emergency visits.
• Verifies insurance, directs patients with invalid insurance, and collects co-payments.
• Maintains accurate records of cash transactions, processes receipts, and forwards to accounting.
• Processes patient visits, verifying identity, insurance, and completing necessary forms.
• Greets patients, answers questions, and handles calls courteously.
• Manages encounter forms and provides monthly summaries. Tracks lab cases and monitors patient waiting list activity.

Job Requirements:

• Bilingual in English/Spanish
• Substitutions Allowed: Bilingual language fluency may be substituted with other language as needed by Health Center.
• Strong computer skills including typing, familiarity with Microsoft Word and Internet Explorer, and accurate data entry typing.
• 1-2 years work experience within a position requiring the use of excellent customer service and communication skills.
• Our health center requires all employees to be fully vaccinated for COVID19 and Flu.

Benefits:

• Kennedy Community Health seeks to offer competitive salaries and a comprehensive benefits package.
• Health benefits start on first day of employment. Company pays 80% of health insurance Premiums.
• Competitive time off packages
• 403b Retirement Plan
• Flexible Spending Accounts
• Employee Assistants Program 100% paid for by employer
• Health benefits coverage for same-sex domestic partners, transgender health benefits.