Community Manager

Job Description

Job Description

Position Title: Community Manager
Reports To: District Manager
FLSA Classification: Salaried, Exempt
Compensation: $55,000-$65,000 + quarterly incentives
Position Type: Full-time
Location: Bryan, TX

POSITION SUMMARY
At 52TEN, we believe strong communities start with strong leadership. We are seeking a driven, service-oriented Community Manager to join our team in Bryan, TX.

Lead two thriving communities. Build exceptional resident experiences. Make a lasting impact.

The Community Manager is the onsite leader responsible for overseeing the daily operations and long-term success of Stonehaven Manufactured Home Community and Oakhaven RV Community . This is an opportunity to lead two unique communities where you'll build relationships, develop your team, solve challenges, and create an exceptional living experience for residents every day.

In this role, you'll oversee all aspects of community operations, including resident relations, leasing, rent collection, maintenance coordination, capital improvement execution, and compliance with community standards. You'll lead and develop onsite team members, including maintenance and grounds personnel, while fostering a culture of accountability, service, and continuous improvement.

As the business leader for both communities, you'll take ownership of property performance by managing the community budget and P&L, driving occupancy and revenue, controlling expenses, and achieving key operational and financial goals. You'll have the autonomy to make sound business decisions, improve processes, and contribute directly to the continued growth and success of two well-established communities.

If you're a hands-on leader who enjoys building teams, delivering outstanding customer experiences, and making smart business decisions, this is an opportunity to make a meaningful impact while growing your career with 52TEN.

ABOUT 52TEN
52TEN is an established private investment firm, based in Scottsdale, Arizona, specializing in the acquisition and reposition of manufactured housing communities. As one of the top 100 community owners in America, 52TEN is recognized for its innovative approach and commitment to delivering the best experience in the industry to its employees, residents, investors, and vendors.  Who We Are at 52TEN

• A high-performing team with the agility of a boutique company and the capability of a large one
• Forward-thinking and tech-savvy, always seeking smarter ways to work
• Deeply collaborative—both at our communities and across the company
• Committed to investing in our people, equipping you with the tools to thrive in your role and grow beyond it

Who We’re Not

• We’re not stuck in old ways of thinking or focused only on the bottom line
• We don’t forget that we’re people first—with families, ambitions, and values
• We don’t shy away from challenges or growth—we welcome them
• We don’t avoid accountability or repeat mistakes—we learn and evolve
• We don’t operate in silos—we win as one team

If this sounds like the right fit for you, we’d love to hear from you. Thanks for considering 52TEN on your career journey!

ESSENTIAL DUTIES AND RESPONSIBILITIESLeadership & Team Management

• Provide daily supervision, direction, and performance oversight for on-site staff including maintenance technicians and groundskeepers.
• Recommend hiring, promotion, and termination decisions in coordination with senior leadership.
• Oversee the scheduling, task management, and accountability of all site-level staff and contractors.
• Promote a positive team culture that prioritizes professionalism, safety, and resident satisfaction.

Operations & Administration

• Maintain consistent office hours and ensure phone/email accessibility for residents, vendors, and company personnel.
• Manage all property records, including rent rolls, move-ins/move-outs, resident notices, and billing processes.
• Ensure timely and accurate submission of reports, invoices, and documentation to the corporate office.
• Maintain and update community operating procedures and vendor contact lists.
• Serve as a community liaison and primary contact for resident concerns and complaints.
• Participate in weekly strategy meetings and provide input on property-level goals, performance benchmarks, and operational planning.
• Independently resolve complex resident issues, interpret company policies at the property level, and make decisions on operational procedures in alignment with company guidelines.

Financial Performance & Accountability

• Own and manage the property-level Profit & Loss (P&L), including revenue, controllable expenses, and NOI performance.
• Monitor monthly financial results, identify variances to budget, and implement corrective actions as needed.
• Assist in the preparation and  review of property-level budgets and forecasts in partnership with Regional or Operations leadership.
• Be accountable for achieving assigned scorecard metrics, including but not limited to home sales, occupancy, collections, expense control, resident satisfaction, and operational KPIs.
• Actively contribute to business growth by proactively identifying improvement opportunities, partnering with leadership to evaluate solutions, and executing approved initiatives at the property level.
• Participate in regular financial and performance reviews with leadership.

Home Sales & Revenue Generation

• Own and execute home sales strategy for the community
• Manage the full sales lifecycle including lead generation, showings, closing coordination, and follow-up
• Partner with leadership on pricing, inventory, and marketing strategies
• Track and report on sales performance and pipeline activity
• Actively contribute to occupancy growth through both home sales and leasing efforts

Property Maintenance Oversight

• Coordinate and supervise on-site maintenance work and third-party contractors.
• Conduct regular property walks to assess safety, cleanliness, and condition of buildings, amenities, and grounds.
• Assist with light office and common-area cleaning as needed to ensure a welcoming appearance.
• Ensure compliance with health, safety, and environmental codes.

Leasing & Occupancy Management

• Promote occupancy through active marketing, community engagement, and outreach.
• Conduct showings, process applications, and manage resident move-in and move-out procedures.
• Collaborate with corporate or sales teams on home sales and space leasing strategies.
• Strive to maintain full occupancy and minimize vacancy loss.

Rent Collection & Financials

• Ensure timely rent collection and deposit of funds.
• Issue delinquency notices and enforce rent payment policies consistently.
• Maintain petty cash records and ensure accurate reconciliation of site-level expenditures.
• Ensure all financial activities support achievement of property P&L targets and scorecard goals.

Compliance & Policy Enforcement

• Enforce community rules and policies fairly and consistently.
• Conduct routine property inspections to identify rule violations, health/safety issues, and overall curb appeal.
• Issue written notices to residents for compliance issues and follow up as necessary.
• Maintain detailed records of violations, communications, and resolution efforts.

Resident Engagement & Retention

• Develop and support community-building events and initiatives (e.g., holiday events, potlucks, safety meetings).
• Actively engage residents to build trust, resolve disputes, and ensure a high level of satisfaction.
• Respond promptly and professionally to resident concerns.

QUALIFICATIONSRequired

• Minimum 2 years of experience in property management, preferably in manufactured housing or RV communities.
• Strong leadership and supervisory experience, with the ability to manage and develop a team.
• Experience managing property-level budgets, P&Ls, or performance scorecards.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong organizational and administrative capabilities.
• Proficiency in property management software and Google Workspace.
• Valid driver's license and reliable transportation.
• Ability to pass a criminal background check.

Preferred

• Experience with Rent Manager software
• Experience in sales, leasing, or community outreach.
• Knowledge of basic maintenance operations (e.g., landscaping, light plumbing, painting).

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to sit, stand, walk, bend, stoop, reach, climb stairs, and lift/move up to 25 pounds
• Ability to work in both indoor office settings and outdoor environments (including walking the property for inspections)
• Frequent use of standard office equipment including computers, phones, printers, and filing systems
• Visual and auditory ability to complete administrative tasks, communicate with residents/vendors, and monitor property conditions
• Ability to respond to occasional emergency situations outside of standard business hours

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

 

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