Operations Manager

Operations Manager

Pontiac, IL

Monday through Friday with rotating weekends

Start time: 3 pm for 2nd shift or 10 pm for 3rd shift

Pay: $80k annually + bonuses

***Experience in a warehouse, manufacturing , distribution, or industrial environment is strongly preferred.***

We are looking for a Warehouse Operations Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3* years* of increasing management responsibility in the distribution/manufacturing/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.

DAILY RESPONSIBILITIES:

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits
• Creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow policies and work rules including safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

QUALIFICATIONS:

• Must be very flexible with shift start times as well as days worked, including weekends and holidays.
• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Ability to manage budgets; read and interpret P&L statements ; and prepare related management reports.
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
• Experience in a warehouse, manufacturing, distribution, or industrial environment is strongly preferred .
• Demonstrated ability to manage complex operations while balancing changing priorities, customer demands, labor planning, and operational deadlines.
• Exceptional attention to detail with a commitment to maintaining accurate inventory, labor reporting, payroll, and operational documentation.
• Excellent verbal and written communication skills with the ability to effectively interact with customers, associates, and senior leadership.
• Strong computer proficiency, including intermediate to advanced skills in Microsoft Excel, Word, Outlook, and PowerPoint. Experience using warehouse management systems (WMS), ERP systems, or transportation management systems is preferred.
• Ability to analyze operational reports, identify trends, and use data to drive continuous improvement and operational performance.

PHYSICAL REQUIREMENTS:

• Ability to walk and stand for extended periods of time
• Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:

• Warehousing, Manufacturing, Logistics, Supply Chain or Third Party experience preferred
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Proven experience in providing high levels of customer service to internal and external customers.
• College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We will offer the successful candidate:

• Salary commensurate with education, experience and skills
• Quarterly incentive based on operational performance.
• Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

Why you should work with us:

• Competitive Salary
• Quarterly incentive based on operational performance.
• Benefits - on the 1stfollowing 30 days of employment.
• Career growth-our company looks to promote from within first.
• Paid Training, Safety Incentives
• Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

About the Company:

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.