Intake and Scheduling Specialist Home Care

Human Touch Home Care is looking for a qualified Intake and Scheduling Specialist to join our team at our DC office. MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE Responsibilities Perform authorization, intake duties, insurance verification and eligibility. Answer client inquiries, take referrals, and help schedule home care services. Assist in managing medical records. Facilitate the communication functions of the business office. Provide clerical support and excellent customer service. Adhere to all policies and procedures of the company. Enter new patients in scheduling system and update patient information as they occur. Communicate with clinicians regarding admissions, hospitalizations, discharges, expiration and occurrences. Assist in managing clients including staffing, scheduling, operations and administration. Perform other duties as assigned to meet the goals and objectives of our home care operations. Track and maintain records for Authorization department. Sort and process incoming reports before putting data into processing software. Verify accuracy of data before transcribing. Scan documents and save in database to keep records of essential organizational information. Respond to employee questions and requests for information in a timely and knowledgeable fashion. Proved successful working within tight deadlines and fast‑paced atmosphere. Carried out day‑to‑day duties accurately and efficiently. Obtain and log accurate patient insurance and demographic information. Triage unscheduled and emergency with authorization department. Prepare emails to distribute denial letters to medical personnel notating to perform END, POC / Perform DFA. Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services. Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines. Maintain accuracy, completeness and security for medical records and health information. Prepare a variety of different written communications, reports and documents. Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed. Other duties as assigned. Identify and verify insurance coverage of home health care services. Obtains and documents prior authorization for home care services from insurance providers. Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas. Collect and maintain statistical data on all referral and submit them regularly as required. Attend meetings and participate on committees as required. Perform other duties as assigned. Qualifications High School degree/GED required. AA or BA/BS in related field is desirable. Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing. Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology. Must have a strong understanding of HMO, Medicaid, and Medicare Payors. Must have the ability to Multi‑task in fast‑paced environment. Must have excellent interpersonal and organizational skills. Able to work in group and independent environment. Job Type Full‑time Pay $21.00 - $25.00 per hour Benefits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Sick time Vision insurance Schedule 8 hour shift Monday to Friday No weekends Experience Intake and Scheduling Specialist: 1 year (Preferred) Home Health Care: 1 year (Preferred) #J-18808-Ljbffr EmergencyMD