Regional Development Manager

Job Description

Job Description

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we’re committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!

General Statement:

The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people

Scope of Position:

The Regional Manager of Development for the Spokane Corps will have a deep commitment to the mission of The Salvation Army, which will be evident in his/her ability to communicate and exemplify this mission in his/her professional life and the manner in which he/she represents The Salvation Army in the community. At the direction of the Spokane Corps Officers and the Regional Director of Development, the Regional Development Manager will execute key details of the established marketing and communications plan as well as will organize and implement all fundraising events for the development department. This individual will collaborate with the Spokane Corps Officers, programs directors, staff, volunteers and vendors to ensure the strategies, analytics, execution and reporting meet or exceed expectations, are on time and are on budget. The person in this position will participate in a cross functional team of development professionals to support all efforts of the development department.

• Embraces, supports and reflects well on The Salvation Army’s mission and values through one’s professional responsibilities and behavior at all times.
• Possess a Bachelors degree or comparable experience, plus a minimum of three years of experience in a non-profit fundraising role with a proven track record of improving donor relationships
• Demonstrates familiarity with fundraising, marketing, communications, event management and community relations principles
• Possess effective interpersonal, conversational and presentation skills, demonstrating emotional intelligence, situational awareness, excellent writing abilities and strong case development and pitching skills
• Works as a team player, able to check ego at the door, with an ability to collaborate effectively with officers, staff and volunteers for successful achievement of position and department goals.
• Works independently in a fast-paced environment. Must be highly organized and able to effectively manage multiple projects and competing priorities with professionalism and grace.
• Demonstrates goal-orientation, with a drive to achieve agreed upon goals within agreed upon timeframes
• Maintains accurate and well-organized records and ensures confidentiality of all department records and files. Effectively uses the donor database according to Salvation Army protocols
• Possess proven project and event management skills
• Demonstrates strong customer service and interpersonal skills
• Works with a high level of accuracy and thoroughness
• Possess strong communication skills (written, verbal, and graphic)
• Has ability to work with a broad audience, including but not limited to: TSA officers and staff, Advisory Board Committee members, non-profit, government, and corporate groups
• Demonstrates strong networking and social skills
• Works professionally with sensitive or confidential information
• Performs other development duties as requested

Essential Duties and Responsibilities:

• Executes the development and implementation of fundraising and special events, various donor cultivation and recognition events, public relations and media events and additional events that help build community relationships
• Ensures fundraising event revenue targets are met or exceeded
• Organizes all aspects of event production including project plans, budget tracking, audience development, collateral, table placement, volunteer management, vendor production and management, event logistics and event communication plans
• Assists in the cultivation, solicitation, follow-up and recognition process for individual, corporate and foundation partners for assigned special events
• Procures sites for events and follows through on all site-specific details
• Coordinates with vendors in developing contracts for all aspects of support: advertising, catering, decoration, music, sound production, talent and giveaways
• Research and develops new event and marketing possibilities
• Manage production of Spokane Corps annual report.  Gathers program stats, stories, and images in alignment with marketing messages and mission.  Oversees distribution of the report to donors and other necessary parties. 
• Coordinates all advertising campaigns and collaborates with advertising agencies to fulfill project goals and meet revenue targets
• Manages communication activities by contributing to the content calendar, writing and editing content for all communication channels including but not limited to talking points, articles, client stories, social media posts, email communications and general messaging
• Manages web-site activity by creating and posting content and managing analytics and audits
• Actively tells the Spokane Corps’ story through all communication channels to engage the community, particularly in identifying, gathering and writing client stories
• Participates in media relations by writing and circulating press releases, supporting media interviews and developing relationships with media contacts
• Project manages the creation and updating of marketing materials and printed collateral
• Maintains a close and positive relationship with Divisional Headquarters and Territorial Headquarters. In addition, keeps abreast of Territorial and National Headquarters activities and properly utilizes the resources available
• Executes other assigned or delegated projects or duties which relate to or reflect the essential character and nature of this position.

  Software-Related Skills:

• Microsoft suite
• Working knowledge of integrated database applications and ability to use new software program with basic training
• Working knowledge of website content management system
• Ability to maintain, identify, and establish social media avenues, such as Facebook, LinkedIn, YouTube, etc.
• Working knowledge of print/media production such as flyers, brochures, and newsletters
• Use of cellular phone applications

Working Conditions:

• Work is performed in a normal office environment where there is little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar.
• The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization’s need or when circumstances change.
• All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine is religious mission.

Work Schedule / Location : 

• Monday through Friday / In-person
• Travel to events, community donors, DHQ or THQ may occur 

Benefits and Professional Development:

For more information, please visit The Salvation Army’s web site,

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is a reasonable and no undue hardship would result.