Program Support Assistant

Program Support Assistant

This position relieves the supervisor and clinical staff of various routine and administrative work processes and ensures work complies with appropriate policy and procedure. Duties include but are not limited to:

• Responsible for telephone and written correspondence with providers, outside vendors, and local community hospitals and agencies.
• Maintain program supplies and equipment, including independently identifying needs and making acquisitions. Places appropriate orders and tracks requests through delivery.
• Responsible for receiving, tracking and appropriately forwarding or processing incoming outside medical records, treatment plans, outside provider orders.
• Establish a monitoring system for tracking, admission, discharges, authorizations and extensions, non-VA services purchased through the Community Health Program.
• Responsible for collecting, compiling and tracking statistical information on to support the program operations, including productivity/workload reports, patient/ purchased care tracking reports
• Additional associated duties as assigned.

Work Schedule: Monday-Friday, 8:00AM-4:30PM

Virtual: This is not a virtual position.

Position Description/PD#: PD07317A