Field Service Representative

Field Service RepresentativeOperating as a Field Service Representative, you will serve as a frontline technical expert, delivering essential operations and maintenance support for industrial water treatment systems. This mission-critical position entails managing a diverse portfolio of advanced technologies, encompassing media filtration, ultrafiltration (UF), and reverse osmosis (RO) platforms, to ensure optimal performance for our strategic partners.Key Characteristics:Conduct maintenance and calibration activitiesConsult with management and operation teamsExcellent mechanical know how and problem-solving skillsEnsure contract compliance of volume and quality specificationsOperate, monitor, and optimize equipment performanceCreate and maintain site paperwork and detailed technical summaries of work performedMaintain inventory of spare parts and adequate supply of chemicals and replacement partsMonitor and maintain chemical injection systemsPerform analytical testing such as: turbidity, hardness, chlorine, pH, SDI, in addition to various other site-specific testing requirementsOther duties as assignedKnowledge, Skills & Abilities:Demonstrated ability to work independently and remotely with project teamsSkilled in use of computers for reports, emails, service manuals, etc.Qualifications:Education & Experience Required: High School Diploma / GED / Home School Certification OR international equivalent2+ years' experience of service/maintenance or equivalent in an industrial environmentValid Driver's LicenseDesirable: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in maintenanceAbility to travel within NAM as required for training, etc.Ability to respond after hours and weekendsThis is a minimal travel roleWorking conditions can be outside, in a trailer using our fleet assets, or at fixed location